Mortgage Lender/Mortgage Officer

Midwest Bank Centre•St. Louis, MO

About The Position

As a Mortgage Lender with Midwest BankCentre, you will generate mortgage applications while providing an above-expectations customer experience. You will foster relationships through a personal network of clients and realtors, as well as referrals from MBC employees. The customer experience is delivered by meeting the terms and convenience conveyed by each client, whether at a branch or at a preferred location. Mortgage Lenders interact frequently with employees at all levels, up to and including the CEO. Strong sales and written and verbal communication abilities are highly desired.

Requirements

  • One year of experience in financial services or the mortgage industry.
  • Ability to effectively read, write, and speak English.
  • Auditory ability to use a telephone.
  • Visual acuity sufficient to accurately review and proof information.
  • Physical mobility and dexterity to transport files and operate general office equipment, including a telephone, fax, copier, and computer.
  • Strong written and verbal communication abilities.
  • Strong interpersonal skills, including the ability to engage others positively across different levels.
  • Strong sales capabilities in person and by phone.
  • High emotional intelligence.
  • Ability to think and act independently and work individually or as a team member.
  • Ability to prioritize duties, work under time constraints, handle multiple tasks, and remain flexible as priorities and assignments change.
  • Willingness and ability to travel to other locations or branches.

Responsibilities

  • Generate mortgage applications.
  • Provide an above-expectations customer experience by meeting the terms and convenience conveyed by clients, at a branch or preferred location.
  • Foster relationships through a personal network of clients and realtors and referrals from MBC employees.
  • Use active listening and problem-solving skills.
  • Engage others in positive dialogue one-on-one and in group settings, at different levels.
  • Sell effectively in person and by phone.
  • Prioritize duties, handle multiple tasks, and work under time constraints while adapting to changing priorities and assignments.
  • Travel to other locations or branches as needed.
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