Mortgage Loan Officer

PNC Bank•Annapolis, MD

21h•Onsite

About The Position

As a Mortgage Loan Officer in PNC’s Mortgage organization, you recommend loan solutions that align with lending guidelines and clients’ requirements. You manage customer relationships and pipelines, pursue opportunities to retain and develop clients, make sales calls, and prepare loan solutions while referring other products and services. You review documentation for compliance, collaborate with internal and external stakeholders to complete mortgage transactions, and collect and analyze financial information for multifaceted or complex borrowers. The role is based in the S Delaware or Southern Maryland, Howard County, or Baltimore, Maryland area. PNC describes itself as an in-office company. The position is incentive eligible, with incentive payments based on company, business, and/or individual performance. Candidates must demonstrate customer focus and effective risk management in support of PNC’s Enterprise Risk Management Framework. PNC will not provide employment visa sponsorship or participate in STEM OPT for this position. Candidates considered for the role are subject to additional background checks required by Consumer Financial Protection Bureau regulations. The position is also subject to applicable FDIA and, for registered roles, SAFE Act and/or FINRA requirements concerning certain criminal histories.

Requirements

Appropriate knowledge, skills, and abilities for the role.
Roles at this level typically require a university/college degree and less than one year of professional experience, and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job-specific certifications, and experience, including military service, may be considered.
No degree is listed as a required qualification.
No required certification is listed.
Candidates considered for the position are subject to additional background checks as required by Consumer Financial Protection Bureau regulations.
The position is subject to Section 19 of the FDIA and, for any registered role, SAFE Act and/or FINRA requirements regarding certain criminal histories.

Nice To Haves

Banking products knowledge
Client prospecting
Customer relationship management
Customer solutions
Documentation
Innovation
Mortgage knowledge
Sales
Customer experience management
Effective communications
Financial analysis
Loan origination
Matrix management
Mortgage products
Sales tasks and activities
Scheduling work and activities
Selling

Responsibilities

Recommend loan solutions in accordance with lending guidelines and clients’ requirements.
Manage a portfolio of customer relationships.
Seek prospective opportunities to retain and/or develop new clients.
Make sales calls.
Develop and prepare loan solutions and refer products and services.
Review documentation to ensure compliance.
Manage the customer pipeline for efficiency.
Collaborate with internal and external stakeholders to complete mortgage transactions.
Collect and analyze customer financial information for multifaceted and/or complex borrowers.
Focus on customer needs and satisfaction when making business decisions and creating customized customer solutions.
Assess and manage risks associated with business objectives and activities in accordance with PNC’s Enterprise Risk Management Framework.

Benefits

Medical and prescription drug coverage, with a Health Savings Account feature, subject to eligibility
Dental and vision options
Employee and spouse/child life insurance
Short- and long-term disability protection
401(k) with PNC match
Pension plan
Stock purchase plan
Dependent care reimbursement account
Back-up child and elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select fully paid programs
Wellness program with financial incentives
Maternity and/or parental leave, depending on eligibility
Up to 11 paid holidays each year, depending on eligibility
9 occasional absence days each year, unless otherwise required by law
Between 15 and 25 vacation days each year, depending on career level and years of service