Mortgage Loan Officer

PNC Bank•Tampa, FL
•Onsite

About The Position

As a Mortgage Loan Officer within PNC's Mortgage organization, the role is based in the Greater Tampa, Naples, or St. Petersburg area. PNC describes itself as an in-office company and encourages candidates to discuss workplace expectations with their recruiter and hiring manager. The position recommends mortgage loan solutions that meet lending guidelines and client requirements; manages customer relationships and the loan pipeline; develops prospective client opportunities and makes sales calls; prepares loan solutions and referrals; reviews documentation for compliance; and collaborates with stakeholders to complete mortgage transactions. The officer also collects and analyzes financial information for multifaceted and/or complex borrowers. PNC expects employees to focus on customer needs and satisfaction, provide customized solutions, and assess and manage risks in line with the Enterprise Risk Management Framework. Candidates must be eligible to work without employment visa sponsorship; PNC will not participate in STEM OPT for this position. Candidates considered for the role are subject to additional background checks required by Consumer Financial Protection Bureau regulations. The position is also subject to applicable FDIA Section 19 requirements and, for any registered role, SAFE Act and/or FINRA requirements.

Requirements

  • Demonstrate the knowledge, skills, and abilities appropriate for the role.
  • Roles at this level typically require a university or college degree with less than one year of professional experience and/or successful completion of a formal development program.
  • In lieu of a degree, a comparable combination of education, job-specific certifications, and experience, including military service, may be considered.
  • Candidates must meet applicable background-check requirements under Consumer Financial Protection Bureau regulations and FDIA Section 19; registered roles are also subject to applicable SAFE Act and/or FINRA requirements.
  • Must be eligible to work without employment visa sponsorship; PNC does not participate in STEM OPT for this position.

Nice To Haves

  • Skills in banking products, client prospecting, customer relationships, customer solutions, documentation, innovation, mortgages, and sales.
  • Competencies in customer experience management, effective communications, financial analysis, loan origination, matrix management, mortgage products, sales tasks and activities, scheduling work and activities, and selling.

Responsibilities

  • Recommend loan solutions in accordance with lending guidelines and clients' requirements.
  • Manage a portfolio of customer relationships.
  • Seek prospective opportunities to retain and/or develop new clients.
  • Make sales calls.
  • Develop and prepare loan solutions, refer products and services, and review documentation for compliance.
  • Manage the customer pipeline for efficiency.
  • Collaborate with internal and external stakeholders to complete mortgage transactions.
  • Collect and analyze customer financial information for multifaceted and/or complex borrowers.
  • Focus on customer needs and satisfaction when making business decisions and creating customized solutions.
  • Assess and manage risks associated with business objectives and activities in accordance with PNC's Enterprise Risk Management Framework.

Benefits

  • Medical and prescription drug coverage, including a Health Savings Account feature, for eligible full-time employees.
  • Dental and vision options.
  • Employee and spouse/child life insurance.
  • Short- and long-term disability protection.
  • 401(k) with PNC match.
  • Pension and stock purchase plans.
  • Dependent care reimbursement account.
  • Back-up child and elder care.
  • Adoption, surrogacy, and doula reimbursement.
  • Educational assistance, including select fully paid programs.
  • Wellness program with financial incentives.
  • Maternity and/or parental leave, depending on eligibility.
  • Up to 11 paid holidays per year, depending on eligibility.
  • Nine occasional absence days per year, unless otherwise required by law, depending on eligibility.
  • Between 15 and 25 vacation days per year, depending on career level and years of service.
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