Mortgage Branch Manager

U.S. Bank • Kansas City, MO

1d • Remote

About The Position

The Mortgage Branch Manager assists the Mortgage Retail Regional Manager in leading and managing Mortgage Loan Originators to achieve production goals, operational excellence, regional growth, and profitability. The role maintains a personal pipeline of retail mortgage loans and recruits, interviews, trains, and retains talent while managing employee performance.

The manager participates in local and state mortgage banking, realtor, and builder trade associations and stays current on mortgage industry knowledge and issues. The role communicates business goals, objectives, and company performance to staff; supports an effective sales environment through training, coaching, and marketing materials; serves as a liaison between U.S. Bank Home Mortgage and other company departments; and builds collaborative partnerships with other U.S. Bank business lines.

The position requires NMLS registration under the S.A.F.E. Act of 2008 and Regulation Z, including a criminal background and credit check. It also requires at least two hours of driving per week. The role is posted as remote, but candidates located near a U.S. Bank location are required to work onsite at least three days per week. Candidates are hired at the level aligned with their experience.

Requirements

• Bachelor's degree or equivalent work experience.
• Two or more years of experience as a Retail Mortgage Loan Originator.
• NMLS registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z; registration includes a criminal background and credit check.
• Ability to drive two or more hours per week.

Nice To Haves

• Thorough knowledge of sales and sales strategies.
• Well-developed leadership skills.
• Excellent verbal and written communication skills.
• Well-developed customer service and relationship skills.
• Demonstrated new business development and relationship management skills.
• Thorough knowledge of mortgage products and services, operations, and current market trends.
• At least two years of supervisory experience.
• Two or more years of proven success in mortgage loan origination, consistently meeting or exceeding production goals.
• Demonstrated experience recruiting, hiring, and building high-performing mortgage sales teams, with a focus on talent development and retention.

Responsibilities

• Assist the Mortgage Retail Regional Manager in leading and managing Mortgage Loan Originators to achieve production goals, operational excellence, growth, and regional profitability.
• Maintain a personal pipeline of retail mortgage loans.
• Recruit, interview, and train talent; proactively retain current employees and manage performance.
• Participate in local and state mortgage banking, realtor, and builder trade associations.
• Maintain knowledge of the mortgage industry and current issues.
• Communicate business goals, objectives, and company performance results to staff.
• Promote an effective sales environment through sales training, individual and team coaching, and creation of marketing materials.
• Act as a liaison between U.S. Bank Home Mortgage and other company departments or areas.
• Establish collaborative partnerships with other U.S. Bank business lines.

Benefits

• Healthcare coverage, including medical, dental, and vision.
• Basic term and optional term life insurance.
• Short-term and long-term disability coverage.
• Pregnancy disability and parental leave.
• 401(k) and employer-funded retirement plan.
• Paid vacation of two to five weeks depending on salary grade and tenure.
• Up to 11 paid holiday opportunities.
• Adoption assistance.
• Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager