Mortgage Branch Manager

U.S. Bank

4d•$49,000 - $70,350

About The Position

The Mortgage Branch Manager assists the Mortgage Retail Regional Manager in leading and managing Mortgage Loan Originators to achieve production goals, operational excellence, regional growth, and profitability. The manager maintains a personal pipeline of retail mortgage loans; recruits, interviews, and trains talent; and works to retain employees and manage performance. The role promotes an effective sales environment through sales training, individual and team coaching, and the creation of marketing materials. It also communicates business goals, objectives, and company performance results to staff, serves as a liaison between U.S. Bank Home Mortgage and other departments, and builds collaborative partnerships with other U.S. Bank business lines. The manager participates in local and state mortgage banking, realtor, and builder trade associations and maintains knowledge of the mortgage industry and current issues. The role requires NMLS registration under the S.A.F.E. Act of 2008 and Regulation Z, including a criminal background and credit check. It also requires at least two hours of driving per week. The role may be designated as U.S. home-based remote; candidates who live near a U.S. Bank location are expected to work onsite three or more days per week. Candidates may be hired at a level aligned with their experience.

Requirements

Bachelor's degree or equivalent work experience.
Two or more years of experience as a Retail Mortgage Loan Originator.
NMLS registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z, including the required registration process and criminal background and credit check.
At least two hours of driving per week.

Nice To Haves

Thorough knowledge of sales and sales strategies.
Well-developed leadership skills.
Excellent verbal and written communication skills.
Well-developed customer service and customer relations skills.
Demonstrated new business development and relationship management skills.
Thorough knowledge of mortgage products and services, operations, and current market trends.
Minimum two years of supervisory experience.
Two or more years of proven success in mortgage loan origination, consistently meeting or exceeding production goals.
Demonstrated experience recruiting, hiring, and building high-performing mortgage sales teams, with a focus on talent development and retention.

Responsibilities

Assist the Mortgage Retail Regional Manager in leading and managing Mortgage Loan Originators to meet production goals and achieve operational excellence, regional growth, and profitability.
Maintain a personal pipeline of retail mortgage loans.
Recruit, interview, and train talent; retain current employees and manage performance.
Participate in local and state mortgage banking, realtor, and builder trade associations.
Maintain a thorough understanding of mortgage industry knowledge and current issues.
Communicate business goals, objectives, and company performance results to staff.
Promote an effective sales environment through sales training, individual and team coaching, and the creation of marketing materials.
Act as a liaison between U.S. Bank Home Mortgage and other company departments or areas.
Establish collaborative partnerships with other U.S. Bank business lines.

Benefits

Healthcare coverage, including medical, dental, and vision.
Basic term and optional term life insurance.
Short-term and long-term disability coverage.
Pregnancy disability and parental leave.
401(k) and employer-funded retirement plan.
Paid vacation, from two to five weeks depending on salary grade and tenure.
Up to 11 paid holiday opportunities.
Adoption assistance.
Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
Eligibility for incentives based on employee production under the applicable incentive plan.