Mortgage Assistant Sales Manager

Mutual of Omaha Mortgage•Newark, NJ

5d•$70,000 - $100,000•Remote

About The Position

Mutual of Omaha Reverse Mortgage is hiring an Assistant Sales Manager/Team Leader to manage a team of 8–12 reverse mortgage Loan Officers. The role supports the team in meeting daily, weekly, and monthly metrics, using the company's lead-generation resources. The position involves training and call reviews, hiring, managing lead conversions and loan pipelines, coaching team members, and helping upper management grow the HECM department. The company describes its customer approach as educational, honest, ethical, and centered on assisting customers on their own timelines.

Requirements

Exceptional written and verbal communication skills.

Nice To Haves

At least 2 years of reverse mortgage experience in a call center environment; the company would consider a loan officer with this experience.

Responsibilities

Conduct daily and weekly trainings and call reviews.
Screen, interview, and hire team members.
Manage lead conversions and team metrics.
Manage a pipeline of loans and ensure they close in a timely manner.
Coach and motivate the team.
Assist upper management in growing the HECM department.

Benefits

Vacation hours accrue each pay period, with balance maximums based on years of service.
40 hours of paid sick time after 90 days of employment; state sick-time requirements will be added as needed.
Nine paid holidays and one floating cultural celebration day.
Multiple PPO medical plans and an HDHP-eligible plan.
Dental coverage.
Vision coverage.
Company-paid life insurance.
401(k) with employer match.
Optional life insurance.
Flexible spending account (FSA).
Pet insurance.
Free legal services.
Employee loan program.