Mortgage Administration

Bravera Careers•Mandan, ND

6d•Onsite

About The Position

Bravera is hiring for a Mortgage Administration position in Mandan, North Dakota. The position supports the Mortgage Banking Department by maintaining vendor websites and ensuring department work meets or exceeds established policies and procedures. It helps establish consistency and efficiency in the mortgage process, adapting to changing requirements and reviewing policies and procedures for opportunities to improve. The role provides training and guidance to mortgage staff on Encompass Loan Origination Software, vendor websites, compliance, documentation, and other department procedures. It supports software and account administration, reviews files and workflows, monitors staffing and workloads, and prepares monthly department reports. The position also promotes teamwork, keeps current with industry developments, supports community involvement, and adheres to banking regulations, including Bank Secrecy Act requirements. Bravera describes itself as an employee- and director-owned company that invests in employee learning and development. The position’s compensation package includes competitive salary and incentive compensation opportunities, retirement benefits, insurance, paid time off, community volunteer time, stock opportunities, training, and tuition reimbursement.

Requirements

Bachelor’s degree in business administration, business management, finance, or a related field.
At least 3 years of related experience with supervisory experience, or an acceptable combination of education and experience.
Ability to adjust to changing mortgage requirements and think ahead.
Logical and technical skills to review policies and procedures and help create consistency and efficiency.
Ability to prioritize and organize work assignments while adapting to change.
Ability to maintain confidentiality and professionalism.

Responsibilities

Maintain vendor websites used by the Mortgage Banking Department and help ensure department work meets established policies and procedures.
Train new mortgage staff on Encompass Loan Origination Software, its best practices and functions, and its role in the home loan process.
Provide advice and guidance to mortgage staff, including support for Encompass users and users of vendor websites.
Keep loan software, passwords, and websites updated and implement enhancements in a timely manner; manage software parameters and develop expertise in department software programs.
Provide department training on software, compliance, and documentation, arrange outside training as needed, and work with the supervisor to implement compliance training.
Understand Bravera Loan Policy and Procedures and attend training on updates and changes as needed.
Ensure mortgage operations work is completed accurately and on time according to established workflows; review files and documentation as needed.
Develop and regularly review mortgage operations procedures, identify strengths and weaknesses, and work with staff to update and enhance procedures.
Monitor workloads and ensure appropriately trained staff are available to cover work assignments.
Complete annual recertifications with vendors, investors, and agencies as needed.
Prepare monthly department reports for the Mortgage Operations Supervisor and Mortgage Banking Manager.
Manage Bravera’s NMLS and UPS (WorldWideExpress) accounts.
Provide user support for all Encompass users.
Promote teamwork and open communication within the mortgage banking department, across loan administration functions, and with other departments.
Prioritize and organize work efficiently while remaining flexible when circumstances change.
Keep abreast of industry trends, programs, and regulations through continued education and training.
Promote the organization in the community through participation in civic and community events, activities, committees, and organizations.
Follow banking rules and regulations, including Bank Secrecy Act requirements; proactively watch for fraud or money laundering and report suspicious activity to the BSA Officer.
Maintain confidentiality and professionalism regarding employee and customer issues and information.