Administration Manager

Pursuit Collection•Seward, AK

About The Position

The Administration Manager is a full-time, extended-seasonal role beginning in January 2027. The position oversees administrative operations and team member support for an assigned line of business, coordinating with hiring managers, the People Team, HRIS, payroll, accountants, and Employee Experience staff. The role supports onboarding, staffing, training, payroll review, incident reporting, housing coordination, cash and inventory controls, team communications, and employee inquiries. The role also helps foster a supportive team environment by coordinating orientation, communications, town halls, and team activities. The position requires strong organization, communication, interpersonal, and computer skills, as well as the ability to meet specified physical demands.

Requirements

  • Exceptional organizational and multitasking skills, with accuracy and attention to detail.
  • Strong communication and interpersonal abilities, including comfort communicating with a diverse workforce.
  • Strong computer skills and the ability to learn and use enterprise programs.
  • Ability to lift and carry up to 50 pounds regularly.
  • Ability to lift, stand, and bend throughout shifts of eight or more hours.
  • Must be at least 21 years old and hold a valid U.S. driver’s license to operate a company vehicle if necessary.

Nice To Haves

  • Previous experience in hospitality or a related industry is preferred.

Responsibilities

  • Oversee the daily activities of the Employee Experience/housing coordinator and general accountant.
  • Oversee the staffing plan with hiring managers and serve as the point person with People, HRIS, and payroll during onboarding and hiring.
  • Submit and track incident reports for the assigned line of business at the direction of the management team.
  • Execute, monitor, track, and report on team member training progress and completion in the ExpandShare platform.
  • Oversee coordination of team member housing assignments with the Employee Experience Coordinator, if applicable to the assigned line of business.
  • Oversee and implement cash, bank, inventory, and audit processes in coordination with the accountant.
  • Audit packs in coordination with the accountant.
  • Provide second-level support for employee disciplinary discussions.
  • Review payroll tasks as assigned by payroll on a bi-weekly basis.
  • Coordinate and execute new team member onboarding and orientation in partnership with the People Team.
  • Serve as the initial point of contact for J1 students, assisting with inquiries and providing support.
  • Guide the Employee Experience Coordinator in planning and coordinating team trips, celebrations, and activities.
  • Plan, coordinate, and execute team communications and town hall meetings for the assigned line of business.
  • Collaborate with team leaders to compile information for communications and town hall presentations, take notes, and distribute meeting notes and action items.
  • Act as the initial point of contact for team members seeking assistance.
  • Address and resolve basic team member inquiries and escalate more complex issues to the People Team.

Benefits

  • Free access to Pursuit attractions and 50% off for friends.
  • Discounts on hotel stays, dining, and retail.
  • Subsidized mental health and wellness resources.
  • Inclusive global team and opportunities to make long-lasting connections.
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