Mobility Equipment Technician

Rehab Medical • Dayton, OH

2d

About The Position

Rehab Medical is hiring a Mobility Equipment Technician for its Operations Team. The position supports patients who use custom advanced mobility equipment by delivering and setting up equipment and replacement parts, making basic adjustments, servicing and repairing equipment, and educating patients on proper use. The technician represents Rehab Medical in patients’ homes and care settings, working directly with patients, therapists, and Assistive Technology Professionals (ATPs) to ensure equipment is safe, functional, and suited to patient needs. The role emphasizes customer service, accurate documentation, safety, and quality. It is part of Rehab Medical’s ATP Career Path, which is designed to help technicians progress from entry-level work to certified ATP support and beyond. Compensation is $18–$28 per hour, based on experience, performance, and certifications, with advancement to an ATP Support role.

Requirements

• High school diploma or equivalent.
• Mechanical aptitude and the ability to troubleshoot, repair, and set up complex power chairs.
• Basic computer and communication skills.
• Excellent interpersonal and communication skills.
• Ability to interact effectively with patients while maintaining professionalism, respect, and confidentiality.
• Ability to work independently and manage multiple priorities with minimal supervision.

Nice To Haves

• At least 2 years of experience delivering consumer or medical equipment; listed as preferred.

Responsibilities

• Deliver equipment, provide service, handle pickups and repairs, and educate patients according to manufacturer guidelines and patient needs.
• Maintain a professional appearance and demeanor while representing Rehab Medical in patients’ homes.
• Diagnose, troubleshoot, and repair equipment issues, and document the work promptly and accurately.
• Complete required paperwork and electronic documentation accurately and promptly.
• Understand billing claim requirements, including which documents patients must sign, and comply with paperwork requirements.
• Keep the company vehicle clean, organized, and safe in accordance with company policies, accreditation standards, and regulatory requirements.
• Conduct routine vehicle inspections and audits to ensure cleanliness, safety, and readiness for daily operations.
• Follow safe driving procedures.
• Communicate with office staff, operations teams, and corporate partners about delivery status, service issues, and schedule changes.
• Proactively report delays, patient concerns, and other challenges that may affect delivery or service outcomes.
• Collaborate with teams to resolve issues and improve service quality.
• Assist in the office and warehouse before or after routes as needed.

Benefits

• Structured orientation and mentorship program.
• Employee recognition and wellness initiatives.
• Leadership development and continuing education.
• ATP career path with clear pay increases and certification opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED