Mobility Equipment Technician

Rehab Medical • Peachtree Corners, GA

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About The Position

Rehab Medical is hiring a Mobility Equipment Technician to support its Operations Team and help patients receive the correct mobility equipment and replacement parts safely, accurately, and on time. The technician represents Rehab Medical in patients’ homes and care settings, providing professional delivery, setup, basic adjustments, service, and education on equipment use while maintaining high standards for customer service, documentation, safety, and quality.

The technician works directly with patients, therapists, and Assistive Technology Professionals (ATPs) to ensure mobility equipment functions safely and is customized to patients’ needs. The role helps patients gain independence, comfort, and confidence with their equipment. It is also part of Rehab Medical’s ATP Career Path, which is designed to support advancement from entry-level technician work to certified ATP support and beyond. Compensation is $18–$28 per hour, based on experience, performance, and certifications, with advancement to an ATP Support role.

Requirements

• High school diploma or equivalent.
• Mechanical aptitude and ability to troubleshoot, repair, and set up complex power chairs.
• Basic computer and communication skills.
• Strong interpersonal and communication skills.
• Ability to interact effectively with patients while maintaining professionalism, respect, and confidentiality.
• Ability to work independently and manage multiple priorities with minimal supervision.

Nice To Haves

• At least 2 years of experience delivering consumer or medical equipment (preferred).

Responsibilities

• Provide customer service and educate patients during deliveries, service calls, pickups, and repairs, following manufacturer guidelines and patient needs.
• Maintain a professional appearance and demeanor while representing Rehab Medical in patients’ homes.
• Diagnose, troubleshoot, and repair equipment issues, and document the work accurately and promptly.
• Complete required paperwork and electronic documentation accurately and on time.
• Understand billing claim requirements, including which documents patients must sign, and comply with paperwork guidelines.
• Maintain a clean, organized, and safe company vehicle in accordance with company policies, accreditation standards, and regulatory requirements.
• Conduct routine vehicle inspections and audits to ensure cleanliness, safety, and readiness for daily operations.
• Follow safe driving procedures.
• Communicate with office staff, operations teams, and corporate partners about delivery status, service issues, and schedule changes.
• Proactively report delays, patient concerns, or other challenges that could affect delivery or service outcomes.
• Collaborate with teams to resolve issues and improve service quality.
• Assist in the office and warehouse before or after routes as needed.

Benefits

• Structured orientation and mentorship program.
• Employee recognition and wellness initiatives.
• Leadership development and continuing education.
• ATP career path with clear pay increases and certification opportunities.
• Opportunity to improve patients’ quality of life through purposeful work.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED