Mobility Equipment Technician

Rehab Medical • Tampa, FL

5d

About The Position

The Mobility Equipment Technician ensures patients receive the correct mobility equipment and replacement parts safely, accurately, and on time. As a direct representative of Rehab Medical in patients’ homes and care settings, the technician delivers, sets up, adjusts, services, and repairs equipment, and educates patients on its proper use. The role requires attention to customer service, documentation, safety, and quality, helping patients gain independence, comfort, and confidence with their mobility equipment.

The technician works directly with patients, therapists, and Assistive Technology Professionals (ATPs) to keep equipment functioning safely and customized to patient needs. The position is part of an ATP Career Path intended to support progression from an entry-level role to certified ATP support and beyond.

Requirements

• High school diploma or equivalent.
• Mechanical aptitude and ability to troubleshoot, repair, and set up complex power chairs.
• Basic computer and communication skills.
• Excellent interpersonal and communication skills.
• Ability to interact effectively with patients while maintaining professionalism, respect, and confidentiality.
• Ability to work independently and manage multiple priorities with minimal supervision.

Nice To Haves

• At least 2 years of experience delivering consumer or medical equipment; this experience is listed as preferred.
• Certifications and advancement toward an ATP Support role through the ATP Career Path.

Responsibilities

• Deliver, service, pick up, and repair equipment according to manufacturer guidelines and patient needs while providing customer service and equipment-use education.
• Maintain a professional appearance and demeanor while representing Rehab Medical in patients’ homes.
• Diagnose, troubleshoot, and repair equipment issues, and document them accurately and promptly.
• Complete required paperwork and electronic documentation accurately and on time.
• Understand claim-billing requirements, including which patient signatures are required, and follow paperwork compliance guidelines.
• Keep the company vehicle clean, organized, and safe in accordance with company policies, accreditation standards, and regulatory requirements.
• Conduct routine vehicle inspections and audits to ensure cleanliness, safety, and readiness for daily operations.
• Follow safe driving procedures.
• Communicate with office staff, operations teams, and corporate partners about delivery status, service issues, and schedule changes.
• Proactively report delays, patient concerns, or challenges that may affect delivery or service outcomes.
• Collaborate with teams to resolve issues and improve service quality.
• Assist in the office and warehouse before or after routes as needed.

Benefits

• Structured orientation and mentorship program.
• Employee recognition and wellness initiatives.
• Leadership development and continuing education.
• ATP Career Path with clear pay increases and certification opportunities.
• Hourly compensation of $18–$28, based on experience, performance, and certifications.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED