Manheim Mobile Vehicle Condition Inspector, Brighton/Howell, MI

Cox Communications•Ann Arbor, MI
•Remote

About The Position

The Mobile Inspector is a key member of the Manheim Mobile Inspections team, conducting on-site vehicle condition inspections for dealer clients within an assigned territory. The role provides accurate, detailed, and timely documentation in accordance with Manheim inspection standards, supporting client trust, marketplace transparency, and inventory flow. Inspectors build relationships with dealer clients, represent Cox Automotive, and engage dealers to grow participation in Manheim’s mobile inspection services. The position requires working with minimal supervision and exercising sound judgment and problem-solving skills. Candidates may be hired as a Level 1, Level 2, or Senior Level inspector depending on experience, qualifications, and business need. The role includes a monthly performance incentive based on inspection volume, with a guaranteed incentive during the first three full months, and reimbursement for business use of a personal vehicle. The position is remote-eligible, but the employee must live in the specified city, state, or region. Travel is listed as none, and the work shift is day. The Level 1 role conducts basic inspections while learning Manheim standards, tools, and client engagement practices. Level 2 independently manages assigned inspection activity and supports territory growth. The Senior Level performs advanced inspections, mentors peers, and serves as a trusted resource for inspection standards. Employment is contingent on clearing a pre-employment drug test. The position is in a drug-free workplace. Applicants must be authorized to work in the United States for any employer without current or future sponsorship.

Requirements

  • Valid driver’s license with a safe driving record.
  • Ability to meet the physical and mental demands of the role within required timeframes.
  • Level 1: High school diploma or GED.
  • Level 2: High school diploma or GED plus 3 or more years of experience in a related field; alternatively, a degree or certification beyond high school/GED, or 5 years of related-field experience.
  • Senior Level: High school diploma or GED plus 5 years of related-field experience; alternatively, a degree or certification beyond high school/GED and 3 years of related-field experience, or 7 years of related-field experience.
  • Senior Level: Previous vehicle inspection experience.
  • Senior Level: Strong automotive knowledge, including body and mechanical knowledge.
  • Applicants must be authorized to work in the United States for any employer without current or future sponsorship.
  • Must clear a pre-employment drug test.

Nice To Haves

  • Level 1: Minimal automotive knowledge, including body and mechanical knowledge, preferred.
  • Level 1: 0–1 years of automotive-related experience preferred.
  • Level 2: 1–2 years of automotive-related experience preferred.
  • Senior Level: 2–3 years of automotive-related experience strongly preferred.
  • Senior Level: One year of service with Manheim Inspections recommended.

Responsibilities

  • Conduct vehicle inspections in accordance with Manheim inspection standards.
  • Locate, start, move, inspect, and return vehicles safely on dealer client lots.
  • Verify vehicle identification, VINs, mileage, sub-series, and options, and enter information accurately into systems.
  • Inspect and document vehicle exterior condition, including tires, frame, glass, panels, and mechanical components.
  • Inspect and document vehicle interior condition, including seating, dashboard, and installed options.
  • Perform basic mechanical checks across powertrain, drivetrain, and electrical components.
  • Identify and document damage, missing components, and inoperable features.
  • Build trust with dealer clients through consistent quality, professionalism, and responsiveness.
  • Educate clients about Manheim Marketplace and mobile inspection services.
  • Engage dealers proactively to increase inspection volume and maintain active participation.
  • Use data, insights, and partner input to improve inspection efficiency and territory productivity.
  • Adapt to changes in daily appointments and schedules to ensure dealer coverage.
  • Prepare and submit daily activity and production reports.
  • Use Salesforce.com for reporting, lead management, and customer performance tracking.
  • Collaborate with Wholesale Specialists, peers, and other Manheim teams to support client success.
  • Contribute to process improvement in a continuous improvement and Lean environment.
  • Maintain production expectations established by leadership.
  • Follow safety and health procedures and participate in Safety Excellence initiatives.
  • Comply with Manheim inspection standards, including the NAAA Frame/Structure Damage Policy.
  • Perform other duties as assigned.
  • At Level 1, conduct basic inspections accurately, safely handle vehicles, document vehicle condition and data, and develop knowledge of inspection standards and client expectations.
  • At Level 2, independently conduct detailed and complex inspections, manage daily schedules across dealer locations, build dealer relationships, and support inspection growth and continuous improvement.
  • At Senior Level, perform advanced and high-complexity inspections, serve as a subject matter resource, support onboarding and development of less experienced inspectors, and model safety and operational excellence.

Benefits

  • Monthly performance incentive based on inspection volume; inspectors meeting target production can earn approximately $750 per month, and top performers can earn $1,000 or more per month.
  • Guaranteed incentive during the first three full months: up to $750 prorated in the month of hire, $750 in the first full month, and $500 in each of the second and third full months.
  • Reimbursement for business use of a personal vehicle.
  • At least 16 hours of paid time off per month.
  • Seven paid holidays per calendar year.
  • Additional paid time off for bereavement, voting, jury duty, volunteering, military leave, and parental leave.
  • Potential medical, dental, and vision insurance.
  • Potential 401(k) retirement planning benefits.
  • Potential sick leave, parental leave, flexible vacation/wellness days, and/or PTO.
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