Manheim Mobile Vehicle Condition Inspector, Lansing, MI

Cox Enterprises • Lansing, MI

2d • $15 - $27 • Remote

About The Position

The Mobile Inspector is a member of the Manheim Mobile Inspections team who conducts on-site vehicle condition inspections for dealer clients within an assigned territory. The role documents vehicle condition accurately, thoroughly, and promptly according to Manheim standards, supporting client trust, marketplace transparency, and inventory flow. Mobile Inspectors build dealer relationships, represent Cox Automotive, and engage dealers to grow participation in Manheim’s mobile inspection services. The position requires working with minimal supervision and demonstrating independence, sound judgment, and problem-solving skills.

Candidates may be hired as a Level 1, Level 2, or Senior Mobile Inspector based on experience, qualifications, and business need. Level 1 inspectors conduct basic inspections while learning standards, tools, and client engagement practices. Level 2 inspectors independently manage assigned inspection activity and support growth in their territory. Senior inspectors conduct advanced inspections, mentor peers, and serve as trusted inspection professionals.

The role involves working at dealer locations in an assigned territory, adapting to changes in appointments and schedules, and using inspection systems and Salesforce.com. Employees must follow safety procedures and Manheim inspection standards, including the NAAA Frame/Structure Damage Policy. A pre-employment drug test is required; Cox Automotive does not currently test for marijuana pre-employment for this position. The job posting states that the position can be performed remotely, but the employee must live in the specified city, state, or region. Business use of a personal vehicle is reimbursed.

Requirements

• Valid driver’s license with a safe driving record.
• Ability to meet the physical and mental demands of the role within required timeframes.
• Level 1: High school diploma or GED required.
• Level 2: High school diploma or GED plus 3 or more years of experience in a related field; alternatively, any degree or certification beyond a high school diploma/GED, or 5 years of related-field experience.
• Senior level: High school diploma/GED plus 5 years of related-field experience; alternatively, any degree or certification beyond a high school diploma/GED and 3 years of experience, or 7 years of related-field experience.
• Senior level: Previous vehicle inspection experience and strong automotive knowledge of body and mechanical systems required.
• Applicants must be authorized to work in the United States for any employer without current or future sponsorship.

Nice To Haves

• Level 1: Minimal automotive knowledge, including body and mechanical knowledge, preferred.
• Level 1: 0–1 years of automotive-related experience preferred.
• Level 2: 1–2 years of automotive-related experience preferred.
• Senior level: 2–3 years of automotive-related experience strongly preferred.
• Senior level: 1 year of service with Manheim Inspections recommended.

Responsibilities

• Conduct thorough vehicle inspections according to Manheim inspection standards.
• Locate, start, move, inspect, and return vehicles safely on dealer client lots.
• Verify vehicle identification, VINs, mileage, sub-series, and options, and enter information accurately into systems.
• Inspect and document vehicle exterior and interior condition, including tires, frame, glass, panels, mechanical components, seating, dashboard, and installed options.
• Perform basic mechanical checks of powertrain, drivetrain, and electrical components.
• Identify and document damage, missing components, and inoperable features.
• Build trust with dealer clients through consistent quality, professionalism, and responsiveness.
• Educate clients about Manheim Marketplace and mobile inspection services, and proactively engage dealers to increase inspection volume and participation.
• Use data, insights, and partner input to improve inspection efficiency and territory productivity.
• Adapt to changes in appointments and schedules to ensure dealer coverage.
• Prepare and submit daily activity and production reports.
• Use Salesforce.com for reporting, lead management, and customer performance tracking.
• Collaborate with Wholesale Specialists, peers, and other Manheim teams to support client success.
• Contribute to process improvements in a continuous improvement and Lean environment.
• Meet production expectations established by leadership.
• Follow safety and health procedures and participate in Safety Excellence initiatives.
• Comply with Manheim inspection standards, including the NAAA Frame/Structure Damage Policy.
• At the senior level, perform advanced and high-complexity inspections, serve as a subject matter resource, support onboarding and development of less experienced inspectors, and model safety and operational excellence.
• Perform other duties as assigned.

Benefits

• Monthly performance incentive based on inspection volume; approximately $750 per month for inspectors who achieve target production levels, with top performers potentially earning $1,000 or more per month.
• Guaranteed incentive during the first three full months, with a prorated guarantee in the month of hire: up to $750 for the hire month, $750 for the first full month, and $500 for each of the second and third full months.
• Reimbursement for business use of a personal vehicle.
• At least 16 hours of paid time off each month.
• Seven paid holidays per calendar year.
• Additional paid time off for bereavement, voting, jury duty, volunteering, military leave, and parental leave.
• Potential benefits may include medical, dental, and vision insurance; 401(k); sick leave; parental leave; and flexible vacation/wellness days or PTO.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED