Mobile Service Technician

Parks Automotive Group • Cornelius, NC

3d

About The Position

The Mobile Service Technician performs vehicle maintenance and repairs according to dealership standards and manufacturer specifications. The role diagnoses and repairs automotive systems, conducts inspections and quality checks, communicates repair needs and estimates to service advisors and customers, and keeps repair orders and vehicle recommendations current. The technician also participates in training, follows company procedures and safety requirements, and helps maintain clean vehicles and a clean work area.

Requirements

• At least 2 years of mechanical experience.
• Excellent communication and customer service skills.
• Essential computer skills.
• Ability to work as a team player in a fast-paced environment.
• High motivation and demonstrated ability to learn and succeed.
• Ability to read and comprehend instructions and information.
• Proven knowledge of vehicle mechanical operations.
• Valid driver’s license with a good driving record.

Nice To Haves

• Manufacturer certification.

Responsibilities

• Perform maintenance and repair work efficiently and according to dealership standards.
• Complete warranty repairs to manufacturer specifications.
• Diagnose, maintain, and repair vehicle systems, including engine, transmission, electrical, steering, suspension, brakes, and air-conditioning systems.
• Perform multi-point inspections and follow service standard operating procedures.
• Use AutoPoint and keep repair orders up to date, striving to maintain at least two recommendations per vehicle.
• Make quality checks after each repair and aim to fix vehicles correctly the first time.
• Save and tag parts when required for warranty work or requested by the customer.
• Explain diagnoses and required repairs to service advisors and customers in non-technical language, including estimated time for additional repairs.
• Test-drive vehicles before and after repairs and test components and systems using diagnostic tools and special service equipment.
• Clock on and off repair orders as required.
• Attend formal training sessions and manufacturer-sponsored training programs, schools, and events to keep current with technical information and changing technology.
• Follow company regulations and stay informed about recalls, updates, and bulletins.
• Report machinery malfunctions or defects to a supervisor.
• Keep customers’ vehicles clean and promptly notify the service advisor of changes to a vehicle’s appearance or condition.
• Enter vehicle recommendations and complete check sheets in MPI.
• Find pricing and availability for needed parts in the MPI notes section.
• Report safety issues to management and maintain a clean work area.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed