Mobile Service Technician

CIT Trucks•Burns Harbor, IN
•$27 - $47

About The Position

The Mobile Diesel Service Technician performs heavy-duty mechanical truck repair and maintenance at offsite locations. The role develops customer relationships to achieve labor sales quotas in a designated territory and analyzes customer operations for opportunities to increase service sales. The technician performs routine repairs and maintenance on heavy-duty truck equipment and related components under general supervision, advises customers about needed work and additional service or sales opportunities, and maintains equipment according to company standards. The position reports to the Service Manager and receives duties daily. CIT Trucks describes itself as a growing Midwest truck dealership operating in Illinois, Missouri, and Indiana, with 16 locations and more than 900 employees. The company offers training and development and internal advancement opportunities.

Requirements

  • At least 3 years of experience as a Class 8 technician.
  • Valid driver's license.
  • A/C, Brake, and DOT Annual Inspector certifications are required.
  • Basic computer skills.
  • Ability to lift at least 50 pounds and mobility to access and exit trucks as needed.

Nice To Haves

  • A CDL is a plus.

Responsibilities

  • Report to the Service Manager and complete duties assigned daily.
  • Perform routine mechanical repairs and maintenance on heavy-duty truck equipment and related components under general supervision.
  • Advise customers about needed service work and suggest additional labor, parts, and body shop sales when appropriate.
  • Read job orders and observe and listen to vehicles in operation to determine malfunctions and plan work procedures.
  • Maintain all aspects of equipment according to company standards.
  • Communicate with the parts department to obtain needed parts.
  • Understand, keep abreast of, and comply with federal, state, and local regulations, including hazardous waste disposal and occupational health and safety regulations.
  • Document and submit necessary paperwork or enter work performed into the mobile service program accurately and promptly.
  • Participate in training and apply that training in the course of work.
  • Develop customer relationships and analyze customer operations to meet labor sales quotas and identify opportunities to increase service sales in the assigned territory.

Benefits

  • Annual boot reimbursement of $150.
  • Annual prescription safety glasses reimbursement up to $175.
  • Tool assistance program.
  • Paid holidays and PTO.
  • Choice of three medical plans with prescription coverage.
  • Option to participate in HSA or FSA savings accounts.
  • Dental and vision insurance.
  • Short- and long-term disability coverage.
  • Company-paid life insurance and additional voluntary life insurance for the employee and family.
  • 401(k) retirement plan with a dollar-for-dollar employer match up to 4%.
  • Training and development.
  • Internal career advancement opportunities.
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