Mobile Retail Program Manager

Road Runner Sports•Laguna Hills, CA

7d•$72,000 - $77,000

About The Position

Road Runner Sports is hiring a Mobile Retail Program Manager to lead the development and implementation of its mobile retail project, Shoe Force 1, a fully equipped van-based store. The manager oversees the store’s daily operations and team, executes its strategy, and works closely with the Senior Partnership Manager. The role also develops relationships with internal and external customers and builds strategic partnerships with businesses, medical centers, event managers, teams, and local influencers to bring Shoe Force 1 to businesses and events for on-site sales. The position focuses on increasing profitability through revenue-generating initiatives and cost-saving measures while delivering a memorable customer experience and representing Road Runner Sports in the community.

Requirements

Bachelor’s degree from an accredited four-year institution and at least five years of retail experience, including at least three years in a supervisory capacity, or a comparable combination of education and experience.
Valid driver’s license and clean driving record.
Proficiency in project management and Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
Excellent communication skills and ability to engage, influence, and collaborate with people at all organizational levels, internally and externally.
Ability to manage multiple projects simultaneously.
Effective public speaking skills, including the ability to address and respond to questions from customer groups, team members, and the public.
Problem-solving skills and ability to handle concrete variables in situations that may lack standardization.
Ability to spend more than six hours on your feet, often outdoors during events.
Ability to lift or move up to 50 pounds during setup and teardown activities.

Responsibilities

Deliver a consistent, memorable customer experience that encourages customers to return and share their experiences.
Drive Shoe Force 1 sales to meet or exceed budget expectations.
Recruit, hire, train, and develop retail team members.
Manage the store’s financial performance, including expenses, payroll, and inventory control.
Oversee daily van and store operations, including openings and closings, customer service levels, team direction, and cash register operations.
Maintain professional van operations and represent Road Runner Sports when engaging with community partners.
Plan events in advance and coordinate with cross-functional teams to ensure event and store needs are covered.
Manage three to five events per week; some events may last two to three days.
Build professional contacts and strategic partnerships in the local community.
Develop relationships with internal and external customers to maximize results.
Increase profitability through revenue-generating initiatives and cost-saving measures.