Mobile Medical Technician

360care•Liberty, MO

About The Position

The Mobile Medical Technician assists physicians at assigned long-term care facilities with audiology, optometry, podiatry care, and behavioral health. The role supports providers and facility staff, maintains clinical records and charts through electronic medical records (EMR), and handles the care, cleaning, and upkeep of medical equipment and supplies. The position requires travel to assigned medical facilities and working in a medical office capacity provided by the facility. The technician helps ensure efficient patient visits, accurate documentation and reporting, appropriate charge posting, and a positive patient experience. The role also requires compliance with confidentiality, HIPAA, OSHA, PHI, and company compliance requirements. Employment offers are conditional upon successful completion of a background investigation and drug screen.

Requirements

  • High school education or GED.
  • Own reliable transportation, a good driving record, and car insurance.
  • Completion and successful passage of a two-step Tuberculosis (TB) Skin Test.
  • Good computer skills.
  • Excellent communication skills.
  • Ability to follow directions and listen to the needs of patients and doctors.
  • Ability to multitask, be detail-oriented, and demonstrate exceptional customer service skills.
  • Strong knowledge of medical terminology.
  • Ability to travel up to 100% of the time to and from assigned medical facilities.
  • Physical ability to perform a full range of body motions, including manual and finger dexterity and hand-eye coordination.
  • Ability to stand, walk, push, and stoop periodically.
  • Ability to push patients in wheelchairs.
  • Corrected vision and hearing within a normal range.
  • Ability to work under stressful conditions or irregular hours at times.
  • Ability to tolerate some exposure to communicable diseases or body fluids at times.
  • Must be legally authorized to work in the United States.
  • Successful completion of a background investigation and drug screen is required as a condition of an employment offer.

Responsibilities

  • Assist the doctor promptly and courteously.
  • Complete chart preparation for scheduled patients before every visit.
  • Verify and maintain accurate clinical records, charts, and medical histories in the EMR during patient visits, ensuring documentation integrity.
  • Complete end-of-visit reports on the day of the visit and share them with management.
  • Provide daily feedback and work with the branch office to optimize scheduling and reporting.
  • Coordinate patient flow with facility staff; this may include removing patients’ socks or shoes and pushing wheelchairs.
  • Balance and generate daily production reports and provide them to the manager on the day of the visit.
  • Post charges accurately to the appropriate provider in a timely manner.
  • Work in the medical office capacity provided by the facility.
  • Care for and clean medical equipment at the end of every visit.
  • Maintain medical-supply inventory by auditing stock, anticipating supply needs, and placing and expediting orders.
  • Prepare supplies efficiently to minimize waste and duplication.
  • Ensure medical equipment works properly by completing preventive maintenance and following manufacturer instructions.
  • Clean the service area used at the facility before departing.
  • Communicate effectively with patients, family members, providers, faculty, and staff, and help ensure a positive patient experience.
  • Respond to patient inquiries in a timely manner and document conversations in the EMR.
  • Travel to and from assigned medical facilities, as required.
  • Support and comply with all components of the compliance program, including training and reporting suspected violations of law or company policy.
  • Maintain confidentiality and comply with HIPAA, OSHA, and PHI guidelines.
  • Adapt positively to change and perform other duties as assigned.
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