Mobile Medical Technician

360care•Mason, OH

About The Position

The Mobile Medical Technician assists physicians at assigned long-term care facilities with audiology, optometry, podiatry care, and behavioral health. The role supports providers and facility staff while helping maintain patient flow and providing a positive patient experience. It includes preparing for visits, maintaining accurate electronic medical records, completing visit reports, posting charges, and coordinating with the branch office and management. The technician cares for and cleans medical equipment, maintains supply inventory, ensures equipment is functioning properly, and cleans the service area after visits. The position requires travel to and from assigned medical facilities up to 100% of the time. The technician must maintain confidentiality and comply with HIPAA, OSHA, PHI, and company compliance requirements.

Requirements

  • High school education or GED.
  • Own reliable transportation, a good driving record, and car insurance.
  • Completion and passage of a two-step tuberculosis (TB) skin test.
  • Good computer skills.
  • Excellent communication skills.
  • Ability to follow directions and listen to the needs of patients and doctors.
  • Strong knowledge of medical terminology.
  • Ability to multitask, be detail-oriented, and demonstrate exceptional customer service skills.
  • Ability to travel to and from assigned medical facilities up to 100% of the time.
  • Ability to meet the physical demands of the job, including standing, walking, pushing, stooping, and pushing patients in wheelchairs.
  • Corrected vision and hearing within a normal range.
  • Legally authorized to work in the United States.
  • Successful completion of a background investigation and drug screen as a condition of any employment offer.

Responsibilities

  • Assist doctors promptly and courteously.
  • Complete chart preparation for scheduled patients before each visit.
  • Verify and maintain accurate clinical records, charts, and medical histories in electronic medical records during patient visits; ensure documentation integrity.
  • Complete end-of-visit reports on the day of the visit and share them with management.
  • Provide daily feedback and work with the branch office to optimize scheduling and reporting.
  • Coordinate patient flow with facility staff; duties may include removing patients’ socks or shoes and pushing wheelchairs.
  • Balance and generate daily production reports and provide them to the manager on the day of the visit.
  • Post charges accurately to the appropriate provider in a timely manner.
  • Work in a medical-office capacity provided by the facility.
  • Care for and clean medical equipment at the end of every visit.
  • Maintain medical-supply inventory by auditing stock, anticipating needs, and placing and expediting orders.
  • Prepare supplies while minimizing waste and duplication.
  • Ensure medical equipment is working properly by completing preventive maintenance and following manufacturer instructions.
  • Clean the service area used at the facility before departing.
  • Communicate effectively with patients, family members, providers, faculty, and staff, and respond to patient inquiries in a timely manner.
  • Document patient conversations in the electronic medical record.
  • Travel to and from assigned medical facilities, potentially up to 100% of the time.
  • Support and comply with the company compliance program, including completing training and reporting suspected violations of law or company policy.
  • Maintain confidentiality and comply with HIPAA, OSHA, and PHI guidelines.
  • Adapt positively to change and perform other duties as assigned.
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