Mobile Medical Technician

360care•Campbellsville, KY

About The Position

The Mobile Medical Technician assists physicians at assigned long-term care facilities with audiology, optometry, podiatry care, and behavioral health. The role supports providers during visits and maintains accurate clinical records, charts, and medical histories using electronic medical records (EMR). It also includes preparing for patient visits, coordinating patient flow, completing visit and production reports, posting charges, maintaining and cleaning medical equipment, managing supplies, and keeping service areas clean. The position requires travel up to 100% of the time to and from assigned medical facilities within a radius of up to 2.5 hours. The technician works in a medical office capacity provided by the facility and communicates with patients, families, providers, faculty, staff, and branch-office personnel. The role requires compliance with company policies and procedures, confidentiality requirements, and HIPAA, OSHA, and PHI guidelines.

Requirements

High school education or GED.
Own reliable transportation, a good driving record, and car insurance.
Completion and passing of a two-step Tuberculosis (TB) Skin Test.
Good computer skills.
Excellent communication skills.
Ability to follow directions and listen to the needs of patients and doctors.
Ability to multitask, attention to detail, and exceptional customer service skills.
Strong knowledge of medical terminology.
Ability to travel up to 100% of the time to assigned medical facilities within a radius of up to 2.5 hours.
Ability to meet the physical demands of the role, including a full range of body motion, manual and finger dexterity, hand-eye coordination, periodic standing, walking, pushing, and stooping, and pushing patients in wheelchairs.
Lifting capacity varies by specialty: less than 50 pounds for Audiology and Vision, and minimal lifting for Podiatry.
Corrected vision and hearing within a normal range.
Ability to work under stressful conditions or irregular hours at times, and tolerate some exposure to communicable diseases or body fluids.
Legal authorization to work in the United States.
Successful completion of a background investigation and drug screen as a condition of employment.

Responsibilities

Assist the doctor promptly and courteously.
Complete chart preparation for scheduled patients before every visit.
Verify and maintain current, accurate clinical records, charts, and medical histories through electronic medical records during patient visits.
Ensure the integrity of all documentation.
Complete end-of-visit reports on the day of the visit and share them with management.
Provide daily feedback and work with the branch office to optimize scheduling and reporting.
Coordinate patient flow with facility staff during visits; this may include removing patients’ socks or shoes and pushing wheelchairs.
Balance and generate daily production reports and provide them to the manager on the day of the visit.
Post charges accurately to the appropriate provider in a timely manner.
Provide support in the medical office capacity made available by the facility.
Care for and clean medical equipment at the end of every visit.
Maintain medical supplies inventory by auditing stock, anticipating needs, and placing and expediting supply orders.
Prepare supplies efficiently to minimize waste and duplication.
Ensure medical equipment is functioning properly by completing preventive maintenance and following manufacturer instructions.
Clean the service area used at the facility before departing.
Provide a positive patient experience and respond to patient inquiries in a timely manner, documenting conversations in the EMR.
Communicate effectively with patients, family members, providers, faculty, and staff.
Actively support and comply with the compliance program, including completing training and reporting suspected violations of law or company policy.
Maintain confidentiality and comply with HIPAA, OSHA, and PHI guidelines.
Respond positively to change and perform other duties as assigned.