Mobile Medical Technician
About The Position
The Mobile Medical Technician assists physicians at assigned long-term care facilities with audiology, optometry, podiatry care, and behavioral health. The role supports providers during visits and works in a medical office capacity provided by the facility. It includes preparing and maintaining patient records through electronic medical records (EMR), coordinating patient flow, documenting visits, handling charges and production reports, and maintaining medical equipment and supplies. The position requires travel up to 100% of the time to assigned medical facilities within a radius of up to 2.5 hours. The technician must protect confidential information and comply with HIPAA, OSHA, PHI, and company compliance requirements. At times, the role involves stressful conditions, irregular hours, and exposure to communicable diseases or body fluids. Employment is conditional on successful completion of a background investigation and drug screen; applicants must be legally authorized to work in the United States.
Requirements
- High school education or GED.
- Own reliable transportation, a good driving record, and car insurance.
- Completion and passing of a two-step Tuberculosis (TB) Skin Test.
- Good computer skills.
- Excellent communication skills.
- Ability to follow directions and listen to the needs of patients and doctors.
- Ability to multitask, attention to detail, and exceptional customer service skills.
- Strong knowledge of medical terminology.
- Ability to travel up to 100% of the time to assigned facilities within a 2.5-hour radius.
- Ability to perform the physical demands of the role, including standing, walking, pushing, stooping, and pushing patients in wheelchairs.
- Corrected vision and hearing within a normal range.
- Legal authorization to work in the United States.
- Successful completion of a background investigation and drug screen as a condition of employment.
Responsibilities
- Assist the doctor promptly and courteously.
- Prepare charts for scheduled patients before every visit.
- Verify and maintain accurate clinical records, charts, and medical histories in the EMR during patient visits, and ensure documentation integrity.
- Complete end-of-visit reports on the day of the visit and share them with management.
- Provide daily feedback and work with the branch office to optimize scheduling and reporting.
- Coordinate patient flow with facility staff; this may include removing patients’ socks and shoes and pushing wheelchairs.
- Balance and generate daily production reports and provide them to the manager on the day of the visit.
- Post charges accurately to the appropriate provider in a timely manner.
- Care for and clean medical equipment at the end of every visit.
- Maintain medical supplies inventory by auditing stock, anticipating needs, and placing and expediting supply orders.
- Prepare supplies efficiently to minimize waste and duplication.
- Ensure medical equipment works properly by completing preventive maintenance and following manufacturers’ instructions.
- Clean up the service area used at the facility before departing.
- Provide positive patient experiences and communicate effectively with patients, family members, providers, faculty, and staff.
- Respond to patient inquiries promptly and document conversations in the EMR.
- Travel to and from assigned medical facilities, as required.
- Support and comply with all parts of the compliance program, including completing training and reporting suspected violations of law or company policy.
- Maintain confidentiality and follow HIPAA, OSHA, and PHI guidelines.
- Adapt positively to change and perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
