Mobile Medical Assistant

360care•Campbellsville, KY

About The Position

The Mobile Medical Assistant assists physicians at assigned long-term care facilities with audiology, optometry, podiatry care, and behavioral health. The role supports providers and facility visits by preparing and maintaining patient records in electronic medical records (EMR), coordinating patient flow, handling reporting and charges, and caring for medical equipment and supplies. Travel is required to and from assigned medical facilities, with up to a 1.5-hour travel radius and travel up to 100% of the time. Mileage reimbursement and drive-time pay are provided. The position requires a high school education or GED, reliable personal transportation, a good driving record and car insurance, completion of a two-step tuberculosis skin test, computer skills, and strong communication skills. Physical duties may include standing, walking, stooping, pushing, and assisting patients in wheelchairs. Lifting requirements vary by specialty. Work may at times involve stressful conditions, irregular hours, or exposure to communicable diseases or body fluids. Employment is conditional on successful completion of a background investigation and drug screen.

Requirements

High school education or GED.
Own reliable transportation, a good driving record, and car insurance.
Completion and passing of a two-step Tuberculosis (TB) Skin Test.
Good computer skills.
Excellent communication skills.
Ability to follow directions and listen to the needs of patients and doctors.
Ability to multitask, be detail oriented, and demonstrate exceptional customer service skills.
Strong knowledge of medical terminology.
Ability to travel up to 100% of the time to and from assigned medical facilities.
Ability to perform the physical demands of the role, including standing, walking, pushing, stooping, and pushing patients in wheelchairs.
Corrected vision and hearing within a normal range.
Legal authorization to work in the United States.
Successful completion of a background investigation and drug screen as a condition of employment.

Responsibilities

Assist doctors promptly and courteously.
Complete chart preparation for scheduled patients before each visit.
Verify and maintain accurate clinical records, charts, and medical histories in the electronic medical record during patient visits, ensuring documentation integrity.
Complete end-of-visit reports on the day of the visit and share them with management.
Provide daily feedback and work with the branch office to optimize scheduling and reporting.
Coordinate patient flow with facility staff, including assisting with socks or shoes and pushing wheelchairs when needed.
Balance and generate daily production reports and provide them to the manager on the day of the visit.
Post charges accurately to the appropriate provider in a timely manner.
Work in the medical office capacity provided by the facility.
Care for and clean medical equipment at the end of every visit.
Maintain medical-supply inventory by auditing stock, anticipating needs, and placing and expediting orders.
Prepare supplies while minimizing waste and duplication.
Ensure equipment works properly by completing preventive maintenance and following manufacturer instructions.
Clean up the service area used at the facility before departing.
Provide a positive patient experience and communicate effectively with patients, family members, providers, faculty, and staff.
Respond to patient inquiries promptly and document conversations in the EMR.
Travel to and from assigned medical facilities, up to 100% of the time.
Support and comply with the compliance program, including completing training and reporting suspected violations of law or company policy.
Maintain confidentiality and comply with HIPAA, OSHA, and PHI guidelines.
Respond positively to change and perform other duties as assigned.