Mobile Medical Assistant

360care•Irwinton, GA

About The Position

The Mobile Medical Assistant assists physicians at assigned long-term care facilities with audiology, optometry, podiatry, and behavioral health services. The role supports providers and patients by preparing charts, maintaining accurate electronic medical records, coordinating patient flow, handling visit documentation and reports, and caring for medical equipment and supplies. The position requires travel to assigned medical facilities, with travel of up to a 1.5-hour radius and up to 100% of the time. Mileage reimbursement and drive-time pay are provided. The Medical Assistant works in a medical office capacity provided by the facility and helps ensure patients have a positive experience. The role includes communicating with patients, families, providers, faculty, and staff; responding to patient inquiries and documenting conversations in the EMR; maintaining confidentiality and following HIPAA, OSHA, and PHI guidelines; and supporting the company’s compliance program. The job may involve irregular hours and stressful conditions, as well as exposure to communicable diseases or body fluids.

Requirements

High school education or GED.
Own reliable transportation, a good driving record, and car insurance.
Completion and passing of a two-step Tuberculosis (TB) Skin Test.
Good computer skills.
Excellent communication skills.
Ability to follow directions and listen to the needs of patients and doctors.
Strong knowledge of medical terminology.
Ability to multitask, attend to detail, and demonstrate exceptional customer service skills.
Ability to perform the physical demands of the role, including standing, walking, pushing, stooping, and pushing patients in wheelchairs.
Legally authorized to work in the United States.
Successful completion of a background investigation and drug screen as a condition of any employment offer.

Responsibilities

Assist the doctor promptly and courteously.
Complete chart preparation for scheduled patients before each visit.
Verify and maintain current and accurate clinical records, charts, and medical histories in electronic medical records during patient visits.
Ensure the integrity of all documentation.
Complete end-of-visit reports on the day of the visit and share them with management.
Provide daily feedback and work with the branch office to optimize scheduling and reporting.
Coordinate and maintain patient flow with facility staff, including removing patients’ socks or shoes and possibly pushing wheelchairs.
Balance and generate daily production reports and provide them to the manager on the day of the visit.
Post charges accurately to the appropriate provider in a timely manner.
Work in the medical office capacity provided by the facility.
Care for and clean medical equipment at the end of every visit.
Maintain medical supplies inventory by auditing stock, anticipating needs, and placing and expediting supply orders.
Prepare supplies while minimizing waste and duplication.
Ensure medical equipment works properly by completing preventive maintenance requirements and following manufacturer instructions.
Clean up the service area used at the facility before leaving.
Provide timely responses to patient inquiries and document conversations in the EMR.
Communicate effectively with patients, family members, providers, faculty, and staff, and help ensure a positive patient experience.
Travel to and from assigned medical facilities, up to 100% of the time.
Support and comply with all components of the compliance program, including completing training and reporting suspected violations of law or company policy.
Maintain confidentiality and comply with HIPAA, OSHA, and PHI guidelines.
Respond positively to change and perform other duties as assigned.