Mobile Medical Assistant

360care•Glasgow, KY

About The Position

The Mobile Medical Assistant assists physicians at assigned long-term care facilities with audiology, optometry, podiatry care, and behavioral health. The role travels to medical facilities within an area described as up to a 1.5-hour radius; travel may account for up to 100% of the time. Mileage reimbursement and drive-time pay are provided. The assistant supports providers and facility staff by preparing for patient visits, maintaining accurate electronic medical records and documentation, coordinating patient flow, posting charges, and completing visit and production reports. The role also includes maintaining medical supplies and equipment, cleaning equipment and service areas, communicating with patients and others, and following confidentiality, compliance, HIPAA, OSHA, and PHI requirements.

Requirements

High school education or GED.
Own reliable transportation, a good driving record, and car insurance.
Completion and passing of a two-step Tuberculosis (TB) Skin Test.
Good computer skills.
Excellent communication skills.
Ability to follow directions and listen to the needs of patients and doctors.
Ability to multitask, pay attention to detail, and demonstrate exceptional customer service skills.
Strong knowledge of medical terminology.
Ability to travel up to 100% of the time to and from assigned medical facilities.
Legally authorized to work in the United States.
Successful completion of a background investigation and drug screen is a condition of any employment offer.

Responsibilities

Assist the doctor in a prompt and courteous manner.
Complete chart preparation for scheduled patients before each visit.
Verify and maintain accurate clinical records, charts, and medical histories in electronic medical records during patient visits, and ensure the integrity of documentation.
Complete end-of-visit reports on the day of the visit and share them with management.
Provide daily feedback and work with the branch office to optimize scheduling and reporting.
Coordinate and maintain patient flow with facility staff; duties may include removing socks and shoes and pushing a wheelchair.
Balance and generate daily production reports and provide them to the manager on the day of the visit.
Accurately post charges to the appropriate provider in a timely manner.
Work in the medical office capacity provided by the facility.
Care for and clean medical equipment at the end of each visit.
Maintain medical supply inventory by auditing stock, anticipating needs, and placing and expediting orders.
Prepare supplies efficiently to minimize waste and duplication.
Ensure medical equipment is working properly by completing preventive maintenance requirements and following manufacturer instructions.
Clean up the service area used at the facility before departing.
Provide patient-focused service and communicate effectively with patients, family members, providers, faculty, and staff.
Respond to patient inquiries promptly and document conversations in the electronic medical record.
Travel to and from assigned medical facilities, as required.
Support and comply with the compliance program, including completing training and reporting suspected violations of law or company policy.
Maintain confidentiality and comply with HIPAA, OSHA, and PHI guidelines.
Respond positively to change and perform other duties as assigned.