Mobile Medical Assistant

360care•Athens, AL

21h

About The Position

The Mobile Medical Assistant assists physicians at assigned long-term care facilities with audiology, optometry, podiatry care, and behavioral health. The position supports providers during visits, prepares and maintains patient records through electronic medical records, helps coordinate patient flow, and handles medical equipment and supplies. The role requires travel to assigned medical facilities within a radius of up to 2.5 hours, potentially up to 100% of the time. The assistant works in a medical office capacity provided by the facility and helps ensure a positive patient experience through courteous, effective communication with patients, family members, providers, faculty, and staff. The role also requires maintaining confidentiality and complying with HIPAA, OSHA, PHI, and company compliance requirements. Employment is conditional upon successful completion of a background investigation and drug screen.

Requirements

High school education or GED.
Own reliable transportation, a good driving record, and car insurance.
Completion and passage of a two-step Tuberculosis (TB) Skin Test.
Good computer skills.
Excellent communication skills.
Ability to follow directions and listen to the needs of patients and doctors.
Strong knowledge of medical terminology.
Ability to perform the full range of body motion, including manual and finger dexterity and hand-eye coordination.
Ability to stand, walk, push, and stoop periodically.
Ability to push patients in a wheelchair.
Corrected vision and hearing within a normal range.
Ability to work at times under stressful conditions or irregular hours, and with some exposure to communicable diseases or body fluids.
For audiology and vision specialties, lifting requirements are less than 50 pounds; for podiatry, lifting is minimal.
Must be legally authorized to work in the United States.
Successful completion of a background investigation and drug screen is a condition of any employment offer.

Responsibilities

Assist the doctor promptly and courteously.
Complete chart preparation for scheduled patients before every visit.
Verify and maintain current, accurate clinical records, charts, and medical histories in the electronic medical record during patient visits.
Ensure the integrity of all documentation and maintain accurate clinical records and charts in the electronic medical record.
Complete end-of-visit reports on the day of the visit and share them with management.
Provide daily feedback and work with the branch office to optimize scheduling and reporting.
Coordinate with staff to maintain patient flow during facility visits; this may include removing patients’ socks and shoes or pushing a wheelchair.
Balance and generate daily production reports and provide them to the manager on the day of the visit.
Accurately post charges to the appropriate provider in a timely manner.
Work in the medical office capacity provided by the facility.
Care for and clean medical equipment at the end of every visit.
Maintain medical supplies inventory by auditing stock, anticipating supply needs, and placing and expediting orders.
Prepare supplies while minimizing waste and duplication.
Ensure medical equipment is working properly by completing preventive maintenance and following manufacturers’ instructions.
Clean up the service area used at the facility before departing.
Multitask, demonstrate attention to detail, and provide exceptional customer service.
Ensure a positive experience for patients.
Communicate effectively with patients, family members, providers, faculty, and staff.
Respond to patient inquiries promptly and document conversations in the electronic medical record.
Travel to and from assigned medical facilities, up to 100% of the time and within a 2.5-hour radius.
Support and comply with all components of the compliance program, including completing training and reporting suspected violations of law or company policy.
Maintain confidentiality and comply with HIPAA, OSHA, and PHI guidelines.
Respond positively to change and perform other duties as assigned.