Mobile Medical Assistant

360care•Macon, GA

About The Position

The Mobile Medical Assistant assists physicians at assigned long-term care facilities with audiology, optometry, podiatry care, and behavioral health. The role supports providers and patient flow, maintains accurate electronic medical records, prepares charts and reports, and cares for medical equipment and supplies. Travel is required to assigned medical facilities, with a travel radius of up to 1.5 hours; mileage reimbursement and drive-time pay are provided. The position requires reliable transportation, strong computer and communication skills, attention to detail, and a patient-focused approach. Physical duties include standing, walking, pushing, stooping, and pushing patients in wheelchairs. Work may sometimes involve stressful conditions, irregular hours, or exposure to communicable diseases or body fluids. Employment is conditional on successful completion of a background investigation and drug screen; candidates must be legally authorized to work in the United States.

Requirements

High school education or GED.
Own reliable transportation, a good driving record, and car insurance.
Completion and successful passing of a two-step Tuberculosis (TB) Skin Test.
Good computer skills.
Excellent communication skills.
Ability to follow directions and listen to the needs of patients and doctors.
Ability to multitask, be detail-oriented, and demonstrate exceptional customer service skills.
Strong knowledge of medical terminology.
Ability to perform the physical demands of the role, including pushing patients in wheelchairs; lifting requirements vary by specialty.
Corrected vision and hearing within the normal range.
Legally authorized to work in the United States.
Successful completion of a background investigation and drug screen as a condition of employment.

Responsibilities

Assist doctors promptly and courteously.
Prepare charts for scheduled patients before each visit.
Verify and maintain accurate clinical records, charts, and medical histories in electronic medical records during patient visits.
Ensure the integrity of all documentation.
Complete end-of-visit reports on the day of the visit and share them with management.
Provide daily feedback and work with the branch office to optimize scheduling and reporting.
Coordinate with facility staff to maintain patient flow; duties may include removing socks and shoes and pushing wheelchairs.
Balance and generate daily production reports and provide them to the manager on the day of the visit.
Post charges to the appropriate provider accurately and promptly.
Work in the medical office capacity provided by the facility.
Care for and clean medical equipment at the end of every visit.
Maintain medical supply inventory by auditing stock, anticipating needs, and placing and expediting supply orders.
Prepare supplies while minimizing waste and duplication.
Ensure equipment works properly by completing preventive maintenance and following manufacturer instructions.
Clean the service area used at the facility before leaving.
Provide a positive patient experience and communicate effectively with patients, family members, providers, facility staff, and other staff.
Respond to patient inquiries in a timely manner and document conversations in the EMR.
Travel to and from assigned medical facilities, up to 100% of the time.
Support and comply with all components of the compliance program, including completing training and reporting suspected violations of law or company policy.
Maintain confidentiality and comply with HIPAA, OSHA, and PHI guidelines.
Respond positively to change and perform other duties as assigned.