Mobile Medical Assistant

360care•Decatur, AL

21h

About The Position

The Mobile Medical Assistant assists physicians at assigned long-term care facilities with audiology, optometry, podiatry care, and behavioral health. The role supports providers during visits and maintains clinical records and charts through electronic medical records. It also involves care and cleaning of medical equipment, supply inventory, patient-flow coordination, and communicating with patients, family members, providers, facility staff, and branch office staff. The position requires travel up to 100% of the time to and from assigned medical facilities within a 2.5-hour radius. The employee works in a medical office capacity provided by the facility and must maintain confidentiality and comply with HIPAA, OSHA, PHI, and company compliance requirements.

Requirements

High school education or GED.
Own reliable transportation, a good driving record, and car insurance.
Completion and passing of a two-step Tuberculosis (TB) Skin Test.
Good computer skills.
Excellent communication skills.
Ability to follow directions and listen to the needs of patients and doctors.
Strong knowledge of medical terminology.
Ability to multitask, be detail-oriented, and demonstrate exceptional customer service skills.
Ability to travel up to 100% of the time to assigned medical facilities within a 2.5-hour radius.
Ability to perform the stated physical demands, including pushing patients in wheelchairs.
Legal authorization to work in the United States.
Successful completion of a background investigation and drug screen as a condition of any employment offer.

Responsibilities

Assist the doctor promptly and courteously.
Complete chart preparation for scheduled patients before each visit.
Verify and maintain current, accurate clinical records, charts, and medical histories in the electronic medical record during patient visits; ensure documentation integrity.
Complete end-of-visit reports on the day of the visit and share them with management.
Provide daily feedback and work with the branch office to optimize scheduling and reporting.
Coordinate patient flow with facility staff during visits; duties may include removing patients’ socks and shoes and pushing wheelchairs.
Balance and generate daily production reports and provide them to the manager on the day of the visit.
Post charges accurately to the appropriate provider in a timely manner.
Work in the medical office capacity provided by the facility.
Care for and clean medical equipment at the end of every visit.
Audit medical supply stock, anticipate supply needs, and place and expedite orders.
Prepare supplies efficiently to minimize waste and duplication.
Ensure medical equipment is working properly by completing preventive maintenance and following manufacturer instructions.
Clean up the service area used at the facility before leaving.
Provide a positive patient experience and respond to patient inquiries in a timely manner, documenting conversations in the EMR.
Communicate effectively with patients, family members, providers, facility staff, and other staff.
Support and comply with the company compliance program, including completing training and reporting suspected violations of law or company policy.
Maintain confidentiality and comply with HIPAA, OSHA, and PHI guidelines.
Adapt positively to change and perform other duties as assigned.