Mobile Donor Care Specialist I
About The Position
South Bend Medical Foundation (SBMF), a not-for-profit organization, is seeking a dependable and compassionate Mobile Donor Care Specialist I to support blood collection activities at mobile blood drives in the communities it serves. The role involves direct interaction with donors and contributing to a mission that helps save lives. Start times and work locations may change each day according to the blood drive schedule. Schedules are provided in advance, but flexibility is important. Team members may occasionally support a fixed donor center. The specialist is responsible for donor registration, screening, blood collection, quality control, and accurate recordkeeping. The position also involves preparing supplies, transporting equipment, and setting up and taking down mobile blood drives. The work includes contact with blood, biohazardous materials, and other potentially infectious substances; appropriate personal protective equipment is provided.
Requirements
- High school diploma or equivalent.
- Strong typing and data-entry skills.
- Excellent interpersonal and donor-service skills.
- Ability to communicate professionally and maintain donor confidentiality.
- Valid driver's license.
- Ability to use a personal vehicle when necessary.
- CPR certification.
- Ability to lift up to 50 pounds, with or without reasonable accommodation.
- Ability to perform the essential functions of the position with or without reasonable accommodation.
Nice To Haves
- Phlebotomy education, training, or experience.
Responsibilities
- Register, screen, and collect blood from donors in accordance with FDA and AABB guidelines.
- Enter donor information into the computer system and accurately obtain and document vital signs.
- Complete required screening and collection documentation and obtain required signatures.
- Maintain complete, accurate, and confidential donor records.
- Recognize and document adverse donor reactions and provide appropriate donor care and follow-up.
- Perform required quality-control procedures and document corrective actions when applicable.
- Prepare supplies and assist with transporting, setting up, and taking down equipment for mobile blood drives.
- Serve as a transport driver when assigned.
- Maintain department supplies, equipment, instruments, and a clean work environment.
- Document mobile blood drive statistics and complete related clerical responsibilities.
- Establish and maintain competency in all assigned duties.
- Maintain a professional appearance and provide courteous, respectful service to donors and team members.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
