Mobile Diesel Technician/Diesel Technician

Allstate Peterbilt Group•Shakopee, MN

About The Position

Allstate Peterbilt Group is dedicated to serving the medium- and heavy-duty truck and trailer industry throughout the Midwest. Its team supports customers through vehicle purchases, warranty repairs, and ongoing maintenance. The Mobile Service Technician diagnoses and repairs vehicles in a shop-type setting and, on occasion, in roadside situations. The role involves maintaining a service vehicle and its inventory, documenting work, communicating with customers and service management, following safety and service procedures, and staying current with manufacturer information and training. The technician may mentor less-skilled technicians and perform other duties as assigned.

Requirements

Attain industry certifications as required.
Comply with applicable federal, state, and local regulations, including EPA, OSHA, and DOT requirements.
Pass a drug test before beginning employment.

Responsibilities

Diagnose malfunctions and perform repairs in a shop-type setting and, on occasion, roadside.
Seek out training and mentoring to advance along an established career path.
Communicate with the parts department to obtain needed parts.
Maintain accurate inventory and appropriate stock levels on the service vehicle.
Save and tag parts when required for warranty work or requested by the customer.
Inspect assigned vehicles for additional required or recommended service or safety-related work.
Immediately notify service management about additional work, unnecessary requested work, unexpected repairs, or schedule changes.
Document performed and recommended work on repair orders.
Road-test vehicles when required.
Participate in manufacturer-sponsored training programs, schools, and events.
Follow service policies and procedures to support safety, profitability, and accuracy.
Attain required industry certifications and stay current on manufacturer updates and technical bulletins.
Learn to use new information technology as it becomes available.
Mentor less-skilled technicians when assigned.
Report machinery and equipment defects or malfunctions to department management.
Keep vehicles and the service truck or shop area clean and orderly; promptly report changes to a vehicle’s appearance or condition.
Maintain accountability for dealership-owned tools and equipment and return them to proper storage after use.
Understand and comply with applicable federal, state, and local regulations, including EPA, OSHA, and DOT requirements.
Work safely and immediately report safety issues to management.
Interact respectfully with customers in the field.
Perform other duties as assigned.