Mobile Diesel Technician/Diesel Technician

Allstate Peterbilt Group•Eagan, MN

About The Position

Allstate Peterbilt Group serves the medium- and heavy-duty truck and trailer industry throughout the Midwest, supporting customers from vehicle purchase through warranty repairs and ongoing maintenance. The Mobile Diesel Technician diagnoses vehicle malfunctions and performs repairs in a shop-type setting and, on occasion, roadside. The role involves communicating with customers, parts staff, and service management; maintaining a service vehicle and its inventory; documenting repairs; and following safety, service, and regulatory requirements. The technician participates in training, keeps current with manufacturer information and technology, and may mentor less-skilled technicians. Other duties may be assigned.

Requirements

Attain industry certifications as required.
Pass a drug test before beginning employment.

Responsibilities

Diagnose the cause of malfunctions and perform repairs in a shop-type setting and, on occasion, roadside.
Seek out training and mentoring to advance along the established career path.
Communicate with the parts department to obtain needed parts.
Maintain accurate inventory and appropriate stock levels on the service vehicle.
Save and tag parts from a job when required for warranty purposes or requested by the customer.
Inspect assigned vehicles to determine whether additional service or safety-related work is required or recommended.
Immediately inform service management when additional work is needed, requested work is unnecessary, or repairs may differ from expectations or the anticipated schedule.
Document all work performed and recommended on repair orders.
Road-test vehicles when required.
Participate in manufacturer-sponsored training programs, schools, and events.
Follow service policies and procedures to support safety, profitability, and accuracy.
Attain required industry certifications.
Keep current with manufacturer updates and technical bulletins and learn to use new information technology as it becomes available.
Mentor less-skilled technicians when assigned.
Report machinery and equipment defects or malfunctions to department management.
Keep the assigned vehicle clean and promptly report changes to its appearance or condition to department management.
Keep the service truck and/or shop area neat and clean.
Maintain and account for dealership-owned tools and equipment, returning them to proper storage when finished.
Understand and comply with applicable federal, state, and local regulations, including EPA, OSHA, and DOT requirements.
Work safely and immediately report safety issues to management.
Interact respectfully with customers in the field.
Perform other duties as assigned.