Mobile Diesel Technician/Diesel Technician

Allstate Peterbilt Group•South St Paul, MN

About The Position

Allstate Peterbilt Group serves the medium- and heavy-duty truck and trailer industry throughout the Midwest, supporting customers from vehicle purchase through warranty repairs and ongoing maintenance. The Mobile Diesel Technician diagnoses malfunctions and performs repairs in a shop-like setting and, on occasion, roadside. The technician interacts with customers in the field, documents work, maintains a service vehicle and equipment, and follows safety and regulatory requirements. The role also includes ongoing training, staying current with manufacturer updates and technology, and mentoring less-skilled technicians when assigned. Other duties may be assigned.

Requirements

Attain industry certifications as required.
Pass a drug test before beginning employment.

Responsibilities

Diagnose malfunctions and perform repairs in a shop-like setting and, on occasion, roadside.
Accept and seek training and mentoring to advance along an established career path.
Communicate with the parts department to obtain needed parts.
Maintain accurate inventory and appropriate stock levels on the service vehicle.
Save and tag parts from a job when required by warranty or customer request.
Inspect assigned vehicles for additional service or safety-related work that is required or recommended.
Immediately notify service management if additional work is needed, requested work is unnecessary, or repairs differ from expectations or the anticipated schedule.
Document all work performed and recommended on repair orders.
Road-test vehicles when required.
Participate in manufacturer-sponsored training programs, schools, and events, and attain required industry certifications.
Follow service policies and procedures to support safety, profitability, and accuracy.
Keep current with manufacturer updates and technical bulletins, and learn to use new information technology as it becomes available.
Mentor less-skilled technicians when assigned.
Report machinery and equipment defects or malfunctions to department management.
Keep the assigned vehicle, service truck, and/or shop area clean and orderly; promptly report changes to the vehicle's appearance or condition.
Maintain and account for dealership-owned tools and equipment, returning them to proper storage when finished.
Understand, keep abreast of, and comply with federal, state, and local regulations, including EPA, OSHA, and DOT requirements.
Work safely and immediately report safety issues to management.
Interact respectfully with customers in the field.
Perform other duties as assigned.