Mobile Diesel Technician/Diesel Technician

Allstate Peterbilt Group•Shakopee, MN

About The Position

Allstate Peterbilt Group serves the medium- and heavy-duty truck and trailer industry throughout the Midwest, providing support from vehicle purchase through warranty repairs and ongoing maintenance. The Mobile Service Technician diagnoses and repairs vehicle malfunctions in a shop-type setting and, when needed, in roadside situations. The technician maintains the service vehicle, documents work, communicates with customers and dealership staff, follows safety and service procedures, and participates in training and career development. The technician may also mentor less-skilled technicians and perform other duties as assigned.

Requirements

Attain industry certifications as required.
Pass a drug test before beginning employment.
Comply with applicable federal, state, and local regulations, including EPA, OSHA, and DOT requirements.

Responsibilities

Diagnose malfunctions and perform repairs in a shop-type setting and, on occasion, roadside.
Seek out training and mentoring to advance along the established career path.
Coordinate with the parts department to obtain needed parts.
Maintain accurate inventory and appropriate stock levels on the service vehicle.
Save and tag parts when work is under warranty or when requested by the customer.
Inspect assigned vehicles for additional service or safety-related work that is required or recommended.
Immediately inform service management about additional work needed, work that is not needed, changed repair expectations, or anticipated schedule changes.
Document all work performed and recommended on the repair order.
Road-test vehicles when required.
Participate in manufacturer-sponsored training programs, schools, and events.
Follow service policies and procedures to support safety, profitability, and accuracy.
Obtain required industry certifications.
Keep current with manufacturer updates and technical bulletins, and learn to use new information technology as it becomes available.
Mentor less-skilled technicians when assigned.
Report machinery and equipment defects or malfunctions to department management.
Keep the vehicle clean and immediately report changes to its appearance or condition to department management.
Keep the service truck and/or shop area neat and clean.
Maintain and account for dealership-owned tools and equipment, returning them to proper storage when finished.
Understand and comply with applicable federal, state, and local regulations, including EPA, OSHA, and DOT requirements.
Work safely and immediately report safety issues to management.
Interact respectfully with customers in the field.
Perform other duties as assigned.