Mobile Diesel Technician/Diesel Technician

Allstate Peterbilt Group•South Saint Paul, MN

About The Position

Allstate Peterbilt Group serves the medium- and heavy-duty truck and trailer industry throughout the Midwest, supporting customers from vehicle purchase through warranty repairs and ongoing maintenance. The Mobile Service Technician diagnoses and repairs vehicle malfunctions in a shop-type environment and, when needed, roadside situations. The role includes maintaining a service vehicle and its inventory, documenting repairs, communicating with customers and service management, following safety and service procedures, and keeping up with manufacturer information and training. The technician may mentor less-skilled technicians and perform other duties as assigned. Candidates must pass a drug test before beginning employment. Allstate Peterbilt Group is an equal opportunity, affirmative action, minority, female, veteran, and disability employer, and a drug-free workplace.

Requirements

Pass a drug test before beginning employment.
Attain industry certifications as required.
Comply with applicable federal, state, and local regulations, including EPA, OSHA, and DOT requirements.

Responsibilities

Diagnose the cause of malfunctions and perform repairs in a shop-type environment and, on occasion, roadside situations.
Seek out and accept training and mentoring that support advancement along an established career path.
Coordinate with the parts department to obtain needed parts.
Maintain accurate inventory and appropriate stock levels on the service vehicle.
Save and tag job parts when required for warranty purposes or requested by the customer.
Inspect assigned vehicles for additional service or safety-related work that may be required or recommended.
Notify service management promptly when additional work is needed, requested work is unnecessary, or repairs may differ from expectations or the anticipated schedule.
Document work performed and recommended on repair orders.
Road-test vehicles when required.
Participate in manufacturer-sponsored training programs, schools, and events; attain required industry certifications; and stay current on manufacturer updates and technical bulletins.
Follow service policies and procedures to support safety, profitability, and accuracy.
Learn to use new information technology as it becomes available.
Mentor less-skilled technicians as assigned.
Report machinery and equipment defects or malfunctions to department management.
Keep the assigned vehicle, service truck, and/or shop area neat and clean, and promptly report changes in the vehicle's appearance or condition.
Maintain and account for dealership-owned tools and equipment, returning them to proper storage after use.
Understand and comply with applicable federal, state, and local regulations, including EPA, OSHA, and DOT requirements.
Work safely and report safety issues to management immediately.
Interact respectfully with customers in the field.
Perform other duties as assigned.