Mobile Diesel Technician/Diesel Technician

Allstate Peterbilt Group•Fargo, ND

About The Position

Allstate Peterbilt Group serves the medium- and heavy-duty truck and trailer industry throughout the Midwest. The Mobile Diesel Technician diagnoses and repairs vehicle malfunctions in a shop-type environment and, when needed, in roadside situations. The technician maintains the service vehicle and its inventory, documents work, communicates with customers and service management, and follows safety and service procedures. The role also involves ongoing technical training, keeping current with manufacturer updates and regulations, mentoring less-skilled technicians when assigned, and maintaining clean vehicles, tools, and work areas. Candidates must pass a drug test before beginning employment.

Requirements

Pass a drug test before beginning employment.
Attain industry certifications as required.
Comply with applicable federal, state, and local regulations, including EPA, OSHA, and DOT requirements.

Responsibilities

Diagnose the cause of malfunctions and perform repairs in a shop-type environment and, occasionally, in roadside situations.
Seek and accept training and mentoring to advance along the established career path.
Communicate with the parts department to obtain needed parts.
Maintain accurate inventory and appropriate stock levels on the service vehicle.
Save and tag parts when required for warranty work or requested by the customer.
Inspect assigned vehicles to identify additional service or safety-related work that is required or recommended.
Promptly inform service management when additional work is needed, requested work is unnecessary, or repairs may differ from expectations or the anticipated schedule.
Document all work performed and recommended on repair orders.
Road-test vehicles when required.
Participate in manufacturer-sponsored training programs, schools, and events.
Follow service policies and procedures to support safety, profitability, and accuracy.
Obtain industry certifications as required and keep current with manufacturer updates and technical bulletins.
Learn to use new information technology as it becomes available.
Mentor less-skilled technicians when assigned.
Report machinery and equipment defects or malfunctions to department management.
Keep the vehicle clean and immediately report anything that changes its appearance or condition.
Keep the service truck and/or shop area neat and clean.
Maintain and account for dealership-owned tools and equipment, returning them to proper storage after use.
Understand and comply with applicable federal, state, and local regulations, including EPA, OSHA, and DOT requirements.
Work safely and immediately report safety issues to management.
Interact respectfully with customers in the field.
Perform other duties as assigned.