Mobile Diesel Technician/Diesel Technician

Allstate Peterbilt Group•Eagan, MN

About The Position

Allstate Peterbilt Group serves the medium- and heavy-duty truck and trailer industry throughout the Midwest. Mobile Service Technicians diagnose and repair vehicle malfunctions in a shop-type environment and, when needed, in roadside situations. They maintain service-vehicle inventory and cleanliness, document repair work, inspect vehicles for additional service or safety needs, communicate with customers and service management, and follow safety, service, and regulatory requirements. Technicians participate in training and certification programs, keep current with manufacturer updates and technology, and may mentor less-skilled technicians.

Responsibilities

Diagnose the cause of vehicle malfunctions and perform repairs in a shop-type environment and occasionally roadside.
Seek training and mentoring to advance along an established career path.
Coordinate with the parts department to obtain needed parts.
Maintain accurate inventory and appropriate stock levels on the service vehicle.
Save and tag parts when required for warranty work or requested by the customer.
Inspect assigned vehicles for additional service or safety-related work that is required or recommended.
Immediately notify service management about additional work, unnecessary requested work, unexpected repairs, or schedule changes.
Document work performed and recommended on repair orders.
Road-test vehicles when required.
Participate in manufacturer-sponsored training programs, schools, and events.
Follow service policies and procedures to support safety, profitability, and accuracy.
Attain required industry certifications and stay current with manufacturer updates and technical bulletins.
Learn to use new information technology as it becomes available.
Mentor less-skilled technicians as assigned.
Report machinery and equipment defects or malfunctions to department management.
Keep the vehicle, service truck, and/or shop area clean and orderly; report changes in the vehicle’s appearance or condition to management immediately.
Maintain and account for dealership-owned tools and equipment, returning them to proper storage when finished.
Comply with applicable federal, state, and local regulations, including EPA, OSHA, and DOT requirements.
Work safely and immediately report safety issues to management.
Interact respectfully with customers in the field.
Perform other duties as assigned.