Emergency Services / Mitigation Supervisor

Spyder Construction•Littleton, CO

1h•$65,000 - $75,000

About The Position

Spyder Construction is hiring a Mitigation Supervisor to oversee water, fire, and mold mitigation jobs across the Denver metro area. The role is based in Littleton and is approximately 70% field work, with the remaining time spent at the office on scheduling, estimates, and job files. The supervisor owns jobs from the initial loss assessment through closeout, ensuring work follows IICRC standards, drying plans are documented, crews and equipment are organized, and job files are accurate and ready for invoicing and adjuster review. The supervisor coordinates and directs technicians and leads across active jobs, trains crews in mitigation techniques, documentation, and safety, and works alongside crews when needed. The role also involves communicating with adjusters, property managers, and owners; addressing customer concerns; documenting scope changes; and collaborating with the Mitigation Manager on priorities and process improvements. The position has no formal direct reports, but directs technicians and leads in the field day to day. This is a full-time, salaried position with a stated salary range of $65,000 to $75,000 annually, based on experience and certifications. Urgent calls and changing plans are part of the work; after-hours, weekend, and on-call emergency response may be required. Physical demands include lifting 50+ pounds, climbing ladders, working in crawlspaces, attics, and other tight or wet spaces, working in all weather, and wearing required PPE.

Requirements

At least 5 years of hands-on water, fire, or mold mitigation experience, including at least 2 years leading crews or running jobs.
IICRC Water Restoration Technician (WRT) and Applied Structural Drying (ASD) certifications, current or previously held.
Working knowledge of IICRC S500 and S520.
Experience scoping losses and communicating directly with adjusters and property managers.
Strong organizational and written communication skills.
Comfort using job documentation software on a tablet or laptop.
Valid driver's license and acceptable driving record.
High school diploma or equivalent.
Ability to lift 50+ pounds, climb ladders, work in crawlspaces, attics, and other tight or wet spaces, work in all weather, and wear full PPE as required.
Availability for after-hours, weekend, and on-call emergency response when required.

Nice To Haves

Xactimate experience at Level 1 or higher.
IICRC AMRT and FSRT certifications.
Large-loss commercial and multifamily experience.
Bilingual proficiency in English and Spanish.

Responsibilities

Assess new losses, identify the category and class of water, and document the scope of loss.
Create drying plans, including equipment placement, containment, and demolition, in accordance with IICRC S500 and S520.
Track drying progress daily, review moisture readings, and verify that structures meet dry standards before removing equipment.
Record daily labor, equipment, and materials so billing accurately reflects work performed.
Schedule technicians, leads, and equipment across active jobs, adjusting priorities with the Mitigation Manager as needed.
Direct crews on site, set clear expectations, and work alongside them when the job requires it.
Train technicians and leads in technique, documentation, and safety.
Enforce safety and PPE requirements on every site.
Provide adjusters, property managers, and owners with clear, accurate daily updates.
Document scope changes as change orders before the additional work is performed.
Address customer concerns calmly and follow them through to resolution.
Maintain moisture maps, drying logs, photos, and equipment records for every job.
Review technician documentation for accuracy and completeness.
Close out job files and deliver complete, accurate packages to accounting for invoicing.
Work with the Mitigation Manager and escalate decisions outside standard procedure.
Help develop and refine department checklists, procedures, and standards.