Mini Bar Attendant

Makeready LLC•Houston, TX

About The Position

The Moran City Centre in Houston is seeking a dedicated, polished, and service-oriented full-time Mini Bar Attendant to join its Food & Beverage team. The role supports the guest experience by keeping guest-room minibars properly stocked, clean, organized, and maintained to hotel standards, while providing professional and discreet service. The posting also contains a description of spa-attendant duties, but the role title and listed responsibilities identify this position as a Mini Bar Attendant.

Requirements

  • Professional, polished, and welcoming demeanor.
  • Ability to anticipate guest needs and respond with warmth and discretion.
  • Strong communication and teamwork skills.
  • Ability to work independently while remaining engaged with the overall Food & Beverage team.
  • Ability to maintain confidentiality and respect guest privacy at all times.
  • Ability to stand and walk for extended periods and perform physical duties associated with maintaining spa facilities, as stated in the posting.
  • Ability to lift, carry, push, and pull items such as linens, supplies, and laundry bins, as required.
  • Full-time availability, including flexibility to work mornings, evenings, weekends, and holidays based on business needs.

Nice To Haves

  • Previous hotel experience is preferred.
  • Knowledge of Forbes Travel Guide service standards is a plus.
  • Marriott or luxury hotel experience is a plus.

Responsibilities

  • Inspect guest-room minibars daily to check stock levels and product expiration dates.
  • Replenish beverages, snacks, and other minibar items according to hotel standards.
  • Record items consumed by guests and report charges accurately to the front desk or billing department.
  • Maintain accurate minibar inventory and complete daily consumption reports.
  • Check products for damage, expiration, and quality.
  • Keep minibar refrigerators, shelves, and storage areas clean and organized.
  • Report missing, damaged, or malfunctioning minibar equipment to the appropriate department.
  • Coordinate with housekeeping, front desk, and food and beverage teams to ensure timely service.
  • Respond professionally to guest inquiries regarding minibar products and charges.
  • Follow hotel procedures for guest privacy, hygiene, safety, and inventory control.
  • Assist with stocktaking and inventory reconciliation as required.

Benefits

  • Eligible full-time team members may have access to medical, dental, and vision insurance.
  • Life and AD&D insurance.
  • Short- and long-term disability coverage.
  • Voluntary hospital, accident, and illness plans.
  • Paid time off.
  • Additional benefits based on eligibility.
  • Hotel and hospitality perks.
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