Milk Bank Donor Program Coordinator

Ochsner Clinic Foundation•New Orleans, LA

About The Position

Coordinates the daily operations of programs and projects, including planning and implementing outreach, education, and other program activities. Oversees educational events and programs, maintains program quality through data and KPI oversight, and supports timely communications and program marketing. The position requires knowledge of applicable laws, accreditation standards, and regulatory requirements, and compliance with the employer’s Compliance & Privacy Program and Standards of Conduct. The physical demands are classified as Medium Work, involving occasional exertion of 20–50 pounds, frequent exertion of 10–25 pounds, and constant exertion of up to 10 pounds to move objects. Routine duties do not involve exposure to blood, body fluids, or tissue, nor emergency care or first aid; the healthcare environment may involve occupational exposure to hazardous medications or waste.

Requirements

  • High school diploma or equivalent.
  • Five years of related experience, or three years of related experience with a bachelor’s degree.
  • Proficiency with computers, software, and web-based applications.
  • Effective verbal and written communication skills, including the ability to present information clearly and professionally to people at varying levels.
  • Excellent organizational skills and attention to detail.
  • Excellent time-management skills and ability to prioritize and manage several projects simultaneously with minimal supervision.
  • Ability to work before or after regular work hours.

Nice To Haves

  • Bachelor’s degree.

Responsibilities

  • Oversees, plans, and facilitates educational events and programs.
  • Maintains quality oversight of the specified program through data maintenance and/or KPI assessment.
  • Ensures consistent and timely communication of notifications and events.
  • Assists with marketing the program, in-services, educational events, and other assigned programs.
  • May assist with special projects associated with the specified program.
  • Performs other related duties as required.
  • Remains knowledgeable about applicable federal, state, and local laws, accreditation standards, and regulatory requirements, and ensures compliance.
  • Immediately reports known or suspected unethical or questionable conduct and patient or employee safety, privacy, or other compliance concerns.
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