Milk Bank Donor Program Coordinator

Ochsner Health•New Orleans, LA

About The Position

The Milk Bank Donor Program Coordinator coordinates daily program and project operations and implements programs, outreach, education, and other projects. The role oversees and facilitates educational events, maintains program quality through data and KPI oversight, ensures timely communications, and assists with marketing and related projects. The position also maintains knowledge of applicable laws, accreditation standards, and regulatory requirements and ensures compliance. The work is in a healthcare setting, with a potential occupational risk of exposure to hazardous medications or waste; the role has no routine exposure to blood, body fluid, or tissue and no occupational risk for communicable disease exposure.

Requirements

  • High school diploma or equivalent.
  • Five years of related experience, or three years of related experience with a bachelor’s degree.
  • Proficiency using computers, software, and web-based applications.
  • Effective verbal and written communication skills, including the ability to present information clearly and professionally to varying audiences.
  • Excellent organizational skills and attention to detail.
  • Excellent time-management skills and ability to prioritize and manage multiple projects simultaneously with minimal supervision.
  • Ability to work before or after regular work hours.
  • Ability to exert 20 to 50 pounds of force occasionally, 10 to 25 pounds frequently, and up to 10 pounds constantly to move objects.

Nice To Haves

  • Bachelor’s degree.

Responsibilities

  • Oversee, plan, and facilitate educational events and programs.
  • Provide quality oversight for the program through data maintenance and/or KPI assessment.
  • Ensure consistent and timely communication of notifications and events.
  • Assist with marketing the program, in-services, educational events, and other programs as assigned.
  • Assist with special projects associated with the program as needed.
  • Perform other related duties as required.
  • Remain knowledgeable about applicable federal, state, and local laws, accreditation standards, and regulatory requirements, and ensure compliance.
  • Report known or suspected unethical or questionable conduct and patient/employee safety, privacy, or other compliance-related concerns.
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