Donor Assessment Coordinator

TransMedics, Inc.

6d • $83,700 - $107,400

About The Position

The Donor Assessment Coordinator is part of TransMedics' NOP program and plays a critical role in donor offer screening, clinical evaluation, communication, and coordination with TransMedics partners to improve utilization of donor organs. The role coordinates donor assessment from clinical review through surgeon and recipient communication to transplantation, working with transplant center teams, OPO staff, OR teams, internal TransMedics teams, and the TransMedics Logistics team. The position has no direct reports and includes at least eight 24-hour on-call shifts per month, including weekends and holidays, with work in a 24x7 operational environment and an inconsistent schedule.

Requirements

• Bachelor’s degree in nursing, Health Science, Biological Science, or a related field, or an equivalent combination of education and experience.
• At least three years of experience as a Transplant Coordinator, Organ Procurement Coordinator, or in a similar role, with a strong clinical background in transplantation and in-depth knowledge of human anatomy and physiology.
• Ability to sit and/or stand for extended periods while working at a computer.
• Ability to maintain focus and effectively manage time in a high-pressure environment.
• Flexibility and willingness to work in a 24x7 operational environment, including an inconsistent schedule spanning all shifts, weekends, holidays, and on-call coverage.

Nice To Haves

• Five or more years of experience as a Transplant Coordinator, Organ Procurement Coordinator, or in a similar transplant-related clinical role.
• Experience working with multiple organ transplant programs or high-volume transplant centers.
• Advanced knowledge of OPTN policies, transplant operations, and organ allocation processes.
• Experience participating in quality improvement initiatives or process improvement within a transplant program.
• Ability to work effectively with all members of interdisciplinary transplant teams.
• Working knowledge of transplant logistics and vendor management.
• Strong attention to detail and organizational skills.
• Outstanding interpersonal and communication skills, with the ability to collaborate and build relationships with internal and external stakeholders.
• Ability to remain calm and professional under pressure.
• Ability and confidence to make independent decisions regarding donor medical management, logistical arrangements, and organ allocation.
• Ability to thrive in a fast-paced environment while managing multiple dynamic priorities.
• Strong problem-solving skills.
• Experience with medical compliance and clinical data sharing.
• Proficiency in Microsoft Office Suite (Word, Excel, and Outlook) and electronic medical record systems.

Responsibilities

• Screen organ offers from the OPTN contractor in accordance with Transplant Center protocols and workflows.
• Communicate effectively with Transplant Center teams, OPO staff, recipients, operating room teams, and internal TransMedics teams.
• Maintain knowledge of and adhere to OPTN policies.
• Coordinate donor assessment from clinical review through surgeon and recipient communication to transplantation.
• Collaborate with the TransMedics Logistics team.
• Consult with TransMedics Clinical Leadership as appropriate.
• Complete accurate pre- and post-transplant documentation in the Transplant Center EMR and OPTN systems.
• Participate in a minimum of eight 24-hour on-call shifts per month, including holidays and weekends, based on staffing and business needs.
• Schedule time off with appropriate advance notice in coordination with the manager.
• Demonstrate excellent customer service, multitasking, and communication skills.
• Participate in quality improvement initiatives and team projects as assigned.
• Attend team meetings outside scheduled call hours as necessary.
• Perform other assigned duties and responsibilities.

Benefits

• Medical coverage with Health Reimbursement Account through Blue Cross/Blue Shield of MA
• Dental insurance
• Vision insurance
• Healthcare Flexible Spending Account
• Dependent Care Flexible Spending Account
• Short-term disability
• Long-term disability
• 401(k) plan
• Pet insurance
• Employee Stock Purchase Plan
• Paid time off
• Wellness resources
• The role may also be eligible for bonuses and equity.

What This Job Offers

• Job Type: Full-time