Military Field Service Representative T64

GE Aerospace

1d•Remote

About The Position

The Military Field Service Representative (T64) provides on-site technical support to military organizations and helps meet business and contractual objectives. Based at Marine Corps Air Station (MCAS) New River, North Carolina, the representative supports the operation, management, repair, maintenance, and overhaul of T64 propulsion system products and serves as the primary liaison between GE Aerospace and the customer. The role calls for strong product knowledge, hands-on troubleshooting, and coordination with GE Aerospace teams to resolve customer issues and complete contract deliverables. Travel may be required to support customer operations and business needs. The posting identifies this as a remote position.

Requirements

Bachelor’s degree from an accredited university or college, or a high school diploma/GED with at least 4 years of experience.
At least 3 years of field maintenance, modification, and repair experience on propulsion system products.
Ability and willingness to travel as required.
Ability and willingness to complete customer-required background checks.
Ability and willingness to relocate to domestic or international locations to support business needs.
Ability and willingness to successfully complete requirements for domestic and international customer assignments.
Must meet the stated U.S. Person eligibility requirements for access to U.S. export-controlled information, or obtain the required government authorization where applicable.
Legally authorized to work in the United States; employment is conditioned on successful completion of a drug screen, as applicable.

Nice To Haves

Strong customer interaction and communication skills.
Strong interpersonal and leadership skills.
Analytical ability and experience with quality improvement.
Proficiency in repair troubleshooting, shop operations, and testing of assigned programs or hardware.
Ability to make formal presentations to maintenance, engineering, and management audiences.
Project management experience.
Ability to lead and influence customers and peers.
Knowledge of learning processes and ability to transfer technical knowledge to less experienced personnel.
Strong oral and written communication skills.
Ability to work independently without technical guidance and perform required work tasks.
Tact, diplomacy, and ability to work cooperatively with customer personnel.

Responsibilities

Serve as the customer's single point of contact for timely resolution of T64 engine maintenance, repair, and management support issues.
Maintain knowledge of T64 product lines and configuration installations and provide accurate technical guidance.
Build and maintain customer relationships to provide ongoing technical and business support.
Execute contract deliverables and coordinate required actions across GE Aerospace teams.
Represent customer needs within GE Aerospace and connect with engineering, repair, supply chain, quality, and other appropriate functions.
Use sound judgment to propose solutions to complex maintenance and troubleshooting issues.
Apply best practices and support improvements in troubleshooting and maintenance effectiveness.
Serve as a technical resource to less experienced colleagues; potentially lead small, low-risk projects and build consensus through clear communication.
Communicate with customer personnel across maintenance, engineering, and leadership levels, including delivering briefings or formal presentations as needed.
Travel as required to support customer operations and GE Aerospace business needs.