Field Service Representative

Ecolab•Boise, ID

9d•Onsite

About The Position

Ecolab’s Nalco Water team is seeking a Field Service Representative I – Embedded Customer Technician to support water treatment and disinfection systems. The role is based in Boise, Idaho, with a territory covering a 25-mile radius and a targeted account in the Global High Tech – Microelectronics business unit. The representative works independently in the field, builds customer relationships, and provides hands-on service to help protect customer systems and improve operational performance. The position involves up to 5% overnight travel. The role supports customers and the local Nalco team by carrying out customer system assurance plans, performing chemistry tests, reporting data, maintaining product inventories, and following safety procedures. Ecolab provides access to training and development programs and offers a comprehensive benefits package.

Requirements

High school diploma or equivalent.
At least 1 year of experience in water treatment or an industrial/mechanical environment.
Current and valid driver's license with no restrictions.

Nice To Haves

Associate’s degree or trade school certification.
Demonstrated mechanical aptitude.
Experience in water treatment or the specialty chemical industry.
Familiarity with boilers, cooling towers, and wastewater treatment systems.
Proficiency with Microsoft Office Suite.

Responsibilities

Ensure full compliance with safety policies and procedures.
Execute required chemistry tests, log and report data, and maintain product inventories at customer accounts.
Provide routine service support to the customer and local Nalco team at a strategic customer account to execute agreed-upon customer system assurance plans.