Field Service Representative

Eaton Corporation•Grapevine, TX

8d•$69,000 - $101,000•Onsite

About The Position

Eaton's ES AMER ESS division is hiring a travel-based Field Service Representative serving customers throughout Oklahoma, Arkansas, Northern Texas, and Northern Louisiana. The role is based in the Oklahoma City, Oklahoma area and involves installing, testing, maintaining, troubleshooting, and repairing electrical switchgear systems at industrial, commercial, and critical infrastructure sites. The position includes a company vehicle and guaranteed 40-hour paid workweek. The role is designated as a Regular Driver and requires a current, unrestricted driver's license and satisfactory Motor Vehicle Record. The expected annual salary range is $69,000–$101,000, with compensation based on skills, experience, qualifications, and business needs. The representative works on assigned electrical equipment projects, delivers technical solutions to customers, and performs complex engineering assignments that may involve equipment or product design, materials testing, process studies, or research investigations. The role requires proficiency in test equipment operation, troubleshooting techniques, protective relays, power quality measurements, disaster recovery, rotating machinery, and protection and control design. The representative generates timely and accurate service reports covering work, product performance, and warranties. The position requires compliance with Eaton's safety program, including applicable portions of the EESS Qualified Electrical Worker program and any required annual recertifications. The representative may need to work variable hours, including nights and weekends, and travel based on customer requirements. Physical work, extended-distance driving, and work in challenging environmental conditions may be required.

Requirements

High school diploma or GED equivalent or higher, plus at least 2 years of electrical or mechanical industry experience; alternatively, completion of an accredited trade school and/or program with at least 5 years of experience evaluating and servicing electrical distribution or control systems.
Authorized to work in the United States without company sponsorship now or in the future.
Currently reside within 75 miles of the work location; Active-Duty Military Service member candidates are exempt from this geographic limitation.
Valid, unrestricted driver's license with an acceptable driving record; candidates are subject to a motor vehicle record check upon hire.
Ability to work variable hours, including nights and weekends, and travel based on customer requirements.
Ability and willingness to obtain DOT non-CDL qualification and comply with DOT regulations, if required.
Ability to obtain and maintain a valid TWIC card.
Understand three-phase power systems and low-, medium-, and high-voltage power distribution equipment.
Practice electrical safety measures.
Ability to perform physically demanding tasks, including standing, walking, stooping, squatting, kneeling, reaching, lifting, carrying, pushing, pulling, handling, feeling, and frequently climbing; regularly lift/carry/push/pull up to 50 pounds and occasionally push/pull more than 50 pounds with assistance.
Ability to drive extended distances and work in extreme weather and temperature conditions, poor lighting or ventilation, dust, and/or high noise levels as needed.
Proficiency with hand and power tools for equipment assembly.
Strong computer skills, problem-solving skills, and logical thinking skills.
Ability to work under time constraints and in stressful situations.
Ability to explain technical problems and solutions and collaborate effectively to meet project deadlines.
Successfully complete and maintain compliance with Eaton's safety program and applicable annual recertifications.
Submit to periodic customer-required background and drug screenings.

Nice To Haves

Bachelor's degree in Engineering from an accredited institution.
At least 1 year of field service experience evaluating and servicing electrical distribution or control systems.
Electrical or General Contractor's License.
Professional Engineering License.
Experience testing, troubleshooting, evaluating, and servicing electrical distribution and control systems.
Experience performing power quality measurements, troubleshooting, and analysis, as well as working with protective relays.
NICET/NETA certification.

Responsibilities

Work on assigned projects involving electrical equipment.
Deliver technical solutions to customers.
Perform complex engineering assignments, which may involve equipment or product design, materials testing, process studies, or research investigations.
Install, test, maintain, troubleshoot, and repair electrical switchgear systems at customer sites.
Operate test equipment and apply troubleshooting techniques, including work involving protective relays, power quality measurements, disaster recovery, rotating machinery, and protection and control design.
Generate timely and accurate service reports on work, product performance, and warranties.
Complete and maintain compliance with Eaton's safety program, including applicable QEW program requirements and annual recertifications.
Travel within the district, state, region, or country and work variable hours as required by customers.
Drive an Eaton vehicle and comply with applicable driver and DOT requirements.
Collaborate with the team to meet project deadlines and explain technical problems and solutions.