Field Service Representative

GE Aerospace•Evendale, OH

1d•Onsite

About The Position

The Field Service Representative (FSR) supports a GE Aerospace Edison Works next-generation military propulsion program. The position begins with approximately one year of on-site training at GE Aerospace headquarters in Evendale, Ohio, where the FSR develops expertise in propulsion system design, maintenance, sustainment, support equipment, and technical manuals through hands-on training, engine-assembly shadowing, and collaboration with engineering, product support, and assembly teams. The FSR also participates in Integrated Product Support (IPS) activities and supports development of customer maintenance training plans. After completing required training and security requirements, the FSR relocates to a customer site and serves as the on-site technical expert for propulsion system maintenance and sustainment. The role is a key interface between GE Aerospace and the customer, supporting maintenance execution, sustainment planning, and readiness outcomes. The position works with Maintainability, Reliability, Safety, Supportability, and Human Factors engineering teams, and requires full-time on-site work during the initial training period, subsequent relocation to a customer site, and an estimated 20–40% travel.

Requirements

High school diploma with 8 or more years of relevant experience, or a bachelor's degree from an accredited college or university.
Familiarity with U.S. military organizations, maintenance and sustainment processes, and the DoD's Integrated Product Support elements.
Familiarity with turbine engine systems and demonstrated knowledge of logistics and sustainment processes for military turbine engines.
At least 6 years of experience related to the role responsibilities, including at least 4 years of military or DoD-related industry experience.
Ability to work full-time on-site at GE Aerospace headquarters in Cincinnati, Ohio, for approximately one year and then relocate to a customer site; remote work is limited due to security requirements.
Ability to travel as needed, estimated at 20–40%.
Must be a U.S. citizen for this role and meet applicable U.S. person/export-control requirements; proof of status is required before employment.
Must have or qualify for a U.S. Government Secret Clearance.
Must satisfy applicable pre-employment drug screening; employees may also be subject to random and reasonable-suspicion drug and alcohol testing.

Responsibilities

Complete required training and security requirements to prepare for customer-site deployment and relocation.
Shadow engine assembly teams to learn propulsion system design, architecture, and manufacturing processes.
Build cross-functional relationships and collaborate with engineering, product support, assembly, and Edison Works teams.
Develop an in-depth understanding of program maintenance and sustainment requirements and participate in IPS and on-site engineering activities.
Support development of customer maintenance training plans, knowledge transfer, and procedural reinforcement.
Develop expertise in propulsion system support equipment requirements and proper use.
Build practical expertise in technical manuals and inspection, servicing, repair, and maintenance procedures.
Collaborate with Maintainability, Reliability, Safety, Supportability, and Human Factors engineering teams on sustainment readiness and continuous improvement.
Provide daily, weekly, and monthly progress updates using continuous-improvement and operating-cadence principles.
Relocate to a customer site and serve as the on-site propulsion system maintenance and sustainment technical expert, supporting customer execution and readiness.