T700 Depot Military Field Service Representative – Tolemaida, Colombia

GE Aerospace

1d • $100,000 - $133,000 • Remote

About The Position

The Military Field Service Representative (FSR) will work remotely while supporting the startup and sustained operation of a T700 engine depot in Tolemaida, Colombia, serving the Colombian military’s helicopter fleet. The FSR acts as GE Aerospace’s on-site liaison to the customer and supports the operation, management, repair, installation, troubleshooting, and maintenance of assigned equipment and T700 turboshaft engines. The role coordinates technical support, drives issue resolution, and helps ensure customer success while meeting contractual, safety, quality, delivery, and cost objectives.

The FSR is the customer’s primary point of contact for depot-level tooling, maintenance, repair, and engine-management concerns. The position requires hands-on technical support, issue analysis and corrective action, and collaboration with maintenance, engineering, and management stakeholders. Candidates must be mobile to meet customer, program, and business needs, and be willing to travel as required. Access to U.S. export-controlled information and the ability to obtain and maintain a U.S. Government security clearance are required; employment is contingent on meeting the stated U.S. Person or authorization requirements.

Requirements

• Fluent in Spanish and English, including reading, writing, and speaking.
• Bachelor’s degree from an accredited college or university, or a High School Diploma/GED plus at least 4 years in a field service representative or jet engine maintenance role.
• At least 3 years of field maintenance, modification, and repair experience on T700 engines.
• Strong oral and written communication skills and demonstrated ability to analyze and resolve problems.
• Ability and willingness to travel as required.
• Ability and willingness to obtain and maintain a U.S. Government security clearance.
• Ability to meet the stated U.S. Person or U.S. Government authorization requirements for access to U.S. export-controlled information.

Nice To Haves

• 5 or more years of hands-on turboshaft engine maintenance experience.
• T700 experience at depot, organizational, intermediate, and flight-line troubleshooting levels.
• Strong customer interaction and communication skills, with proven leadership abilities.
• Demonstrated proficiency in repair troubleshooting, shop operations, jet engine testing, and support-equipment tooling.
• Ability to make formal presentations to maintenance, engineering, and management at all levels.
• Project management experience and ability to lead and influence customers and peers.
• Experience mentoring and transferring technical knowledge.
• Ability to work independently with technical guidance as needed.
• Tact and diplomacy in collaborating with customers at all levels.
• FAA Powerplant license.

Responsibilities

• Serve as the customer’s single point of contact for timely resolution of depot-level tooling, maintenance, repair, and engine-management concerns.
• Establish and maintain strong on-site customer relationships and provide ongoing technical and business support.
• Provide hands-on technical assistance using knowledge of T700 installation, operation, and troubleshooting to keep the customer on schedule.
• Apply analytical methods to conduct root-cause analysis and create presentations and spreadsheets, including pivot tables and Pareto charts, to track issues and implement lasting corrective actions.
• Propose solutions for complex maintenance and troubleshooting scenarios, drawing on internal and external resources.
• Lead low-risk projects, serve as a resource for colleagues, explain technical concepts, and build consensus across maintenance, engineering, and management stakeholders.
• Promote safety, quality, delivery, and cost objectives and ensure compliance with export-control and security requirements.

Benefits

• Medical, dental, vision, and prescription drug coverage.
• Access to a Health Coach and the Employee Assistance Program.
• GE Aerospace Retirement Savings Plan, including a 401(k) savings plan with company matching and company retirement contributions.
• Access to Fidelity resources and planning consultants.
• Tuition assistance.
• Adoption assistance.
• Paid parental leave.
• Disability insurance.
• Life insurance.
• Paid time off for vacation or illness.
• Annual discretionary bonus based on a percentage of base salary.
• Relocation assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level