Mid-Market Account Executive, Consumer Services — NetSuite - EAST
About The Position
NetSuite is seeking a results-driven Mid-Market Account Executive to acquire new customers across the Consumer Services market. The role sells NetSuite’s cloud business platform to organizations with approximately $0–$20 million in annual revenue across industries including nonprofits, financial services, real estate, cleaning and repair services, field services, and other consumer-facing service businesses. This is a new-business hunting role involving pipeline creation, consultative discovery, executive-level business cases, and ownership of a structured sales process from prospecting through close. The position has a strong preference for candidates located in or near Chicago, Illinois, with a three-day in-office requirement. Remote candidates in Illinois may be considered if they bring especially strong industry experience, relevant business-application sales expertise, or a proven record selling into the target Consumer Services markets.
Requirements
- At least 3 years of quota-carrying B2B sales experience, preferably in SaaS, cloud software, ERP, financial management, CRM, fintech, or vertical business applications.
- Demonstrated success sourcing and closing net-new business.
- Clear personal ownership of pipeline creation, prospecting activity, and closed revenue.
- Proven ability to meet or exceed sales quotas.
- Experience managing a complete sales cycle in a mid-market or emerging-market environment.
- Ability to sell to finance, operations, executive, owner/operator, or mission-driven leadership buyers.
- Strong consultative discovery, qualification, negotiation, and closing skills.
- Ability to communicate business value rather than relying only on product features.
- Strong forecasting discipline, organization, and next-step control.
- Executive-level communication skills and the ability to simplify complex business problems.
Nice To Haves
- Experience selling ERP, accounting, financial management, CRM, PSA, field service, property management, fundraising, fund accounting, fintech, or another operational platform.
- Experience selling into nonprofits, financial services, real estate, cleaning and repair services, field services, or adjacent Consumer Services industries.
- Familiarity with business challenges such as financial close, reporting, billing, grants, compliance, audit readiness, scheduling, dispatch, job costing, multi-entity growth, and operational visibility.
- Experience selling implementation-linked software that requires customers to change or improve business processes.
- A track record of successfully ramping into a new product, industry, or market segment.
- Experience using structured qualification, account planning, and mutual action plans.
Responsibilities
- Own the full new-business sales cycle, from territory planning and prospecting through discovery, solution alignment, negotiation, and close.
- Build and maintain a healthy pipeline through self-generated prospecting, targeted account outreach, referrals, partners, and marketing-supported opportunities.
- Acquire net-new customers in the $0–$20 million revenue segment within an assigned Consumer Services territory.
- Conduct consultative discovery to uncover challenges related to financial visibility, reporting, operational control, scalability, compliance, billing, scheduling, job costing, and disconnected systems.
- Develop compelling business cases that quantify the impact of manual processes, weak reporting, operational inefficiencies, and outdated technology.
- Engage and influence stakeholders including CFOs, Controllers, COOs, Executive Directors, founders, owners, IT leaders, and operations executives.
- Create account plans, multi-thread opportunities, establish mutual action plans, and maintain clear next steps throughout the sales cycle.
- Accurately manage pipeline, forecasting, deal progression, and CRM hygiene.
- Collaborate with business development, solution consulting, marketing, implementation, and leadership teams.
- Develop industry knowledge across nonprofits, financial services, real estate, cleaning and repair services, field services, and adjacent Consumer Services markets.
Benefits
- Medical, dental, and vision insurance, including expert medical opinion
- Short-term disability and long-term disability
- Life insurance and AD&D
- Supplemental life insurance for employees, spouses, and children
- Health care and dependent care Flexible Spending Accounts
- Pre-tax commuter and parking benefits
- 401(k) Savings and Investment Plan with company match
- Paid time off, including flexible vacation for eligible salaried employees or accrued vacation for other eligible employees
- 11 paid holidays
- Paid sick leave
- Paid parental leave
- Adoption assistance
- Employee Stock Purchase Plan
- Financial planning and group legal benefits
- Voluntary auto, homeowner, and pet insurance
- May be eligible for equity
- Eligible for commission with an estimated 50/50 pay mix
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
