About The Position

The Micro Market Associate performs duties in micro markets and vending machines, including maintaining machine functionality, ensuring product availability, operating payment kiosks and money-changing machines, and keeping equipment maintained. The associate sells general merchandise using professional selling techniques and provides customer service intended to anticipate and exceed customer expectations. The role also involves driving a motor vehicle on public roads throughout the assigned geographical area in connection with job duties. Responsibilities include inspecting and replenishing products, monitoring expiration dates and removing spoiled or aged merchandise, maintaining clean and orderly areas, arranging merchandise, setting prices and Exchange-branded visual programs, and assisting with merchandise resets. The associate uses electronic devices for inventory, receiving, and ordering; assists with relocating, installing, cleaning, and adjusting machines; collects and accounts for money; and maintains inventory records and cash documentation. The role includes customer assistance and product knowledge, supporting coworkers, loading and unloading merchandise, completing trip reports, and maintaining the assigned vehicle. This is a part-time position with benefits including medical and dental insurance, life insurance, paid annual and sick leave, a matching 401(k) plan, and a pension plan. Work is performed indoors and outdoors. The associate may encounter bad weather while driving or loading and unloading vehicles, and may be subject to cuts or bruises. The job requires frequent standing, walking, and lifting moderately heavy objects up to 40 pounds; heavier items may occasionally be handled with assistance or material-handling equipment.

Requirements

  • Possess a valid state driver's license or a valid commercial driver's license (CDL).
  • Have the knowledge and skills necessary to operate a motor vehicle safely.
  • Pass appropriate background checks for the assigned area of responsibility, which may include Federal, DOD, or security-clearance checks.
  • Pass the GSA defensive driving course.
  • Have one year of progressive, responsible clerical office or retail sales experience involving customer interaction, or qualify through the stated education substitution: half a year of academic study above high school level for each six months of the general experience requirement.
  • Have one year of progressively responsible specialized experience providing knowledge and skills in retail fundamentals, including retail sales services, vending store operations, or warehouse work.
  • Frequently stand, walk, and lift moderately heavy objects weighing up to 40 pounds; heavier items may occasionally require assistance or material-handling equipment.

Responsibilities

  • Maintain Exchange-owned machines and micro markets; inspect and replenish products and remove expired, aged, or spoiled items.
  • Greet and assist customers with merchandise selection, provide sales-related assistance, and suggest complementary products.
  • Keep assigned areas fully stocked and merchandise neatly arranged; communicate with the supervisor about inventory, customer preferences, and operational issues, and participate in department meetings.
  • Set up and maintain prices and Exchange-branded visual programs, and keep current price lists for products sold in micro markets.
  • Keep micro markets clean and orderly, including sweeping, mopping, cleaning countertops and coolers, and emptying trash.
  • Assist with annual merchandise resets to ensure standards for product adjacencies, branding, and placement are met.
  • Use laptops, tablets, scanners, handheld devices, or other electronic equipment for inventory, receiving, and ordering.
  • Assist with relocating and installing machines; clean machines and adjust food-dispensing, liquid-dispensing, and coin-changer units.
  • Collect money from vending machines and micro market kiosks according to schedule; accompany vending contractors when required, verify cash collections, record service information, prepare required cash collection slips, clear coin jams, and issue refunds where required.
  • Maintain inventory control for micro markets, trucks, routes, vending systems, and micro market systems.
  • Collect and verify daily turn-in money bags, prepare daily cash receipts, arrange deposits, receive bills, and purchase coins from the Cashier's Cage Navy Exchange.
  • Interact with customers and coworkers in a friendly, professional manner, follow dress code and uniform standards, and support other vending team members.
  • Develop knowledge of merchandise, including setup, use, care, characteristics, and price points, and communicate product information to customers.
  • Drive a motor vehicle in connection with assigned duties; load and unload merchandise by hand or dolly and protect it from damage and weather.
  • Prepare and maintain daily trip reports; coordinate preventive vehicle maintenance, maintain fuel levels, retain refueling and maintenance receipts, keep the vehicle clean, and return it to its designated parking area at the end of the workday.
  • Perform other related duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Life insurance
  • Paid annual leave
  • Paid sick leave
  • Matching 401(k) plan
  • Pension plan
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