MICRO MARKET ASSOCIATE - RFT

NEXCOM•Hagåtña, GU

About The Position

The Micro Market Associate maintains Exchange-owned vending machines and micro markets, ensuring that equipment functions properly and products are available, fresh, correctly priced, and presented according to merchandise standards. The role provides customer assistance and sales service, manages stock and inventory, collects and accounts for cash, and performs routine cleaning and machine upkeep. It also includes driving a motor vehicle to service locations, transporting merchandise, and maintaining required vehicle and trip records.

Requirements

Possess a valid state driver's license or valid commercial driver's license (CDL).
Have the knowledge and skills necessary to operate a motor vehicle safely.
Pass appropriate background checks required for the specific area of responsibility, which may include a Federal DOD security clearance.
Pass the GSA defensive driving course.
Have one year of progressive, responsible clerical, office, or retail sales experience involving customer interaction, or qualifying education substitution: one-half year of academic study above high school for each six months of the general-experience requirement.
Have one year of progressively responsible specialized experience providing knowledge and skills in retail fundamentals, including retail sales, services, vending, store operations, or warehouse work.
Be able to regularly lift and transport objects weighing up to 40 pounds; heavier items may be handled occasionally with assistance or material-handling equipment.
Be able to perform regular walking, bending, and reaching.

Responsibilities

Maintain vending machines and micro markets, inspect equipment, replenish products, and remove expired, spoiled, or aged merchandise.
Check and document expiration dates for perishable products and sanitize applicable areas.
Greet and assist customers, provide sales-related guidance, recommend merchandise, and communicate product information.
Keep assigned areas stocked and merchandise neatly arranged; communicate stock needs, sales trends, customer preferences, and problems to a supervisor.
Participate in department meetings and share ideas to improve customer service, job performance, and sales results.
Set up and maintain prices, price lists, and Exchange-branded visual programs.
Clean and maintain micro markets, including sweeping and mopping floors, cleaning countertops and coolers, and emptying trash.
Assist with annual merchandise resets to maintain product adjacencies, branding, and placement standards.
Use and maintain electronic devices needed for inventory, receiving, and ordering.
Assist with relocating and installing machines; clean machine interiors and exteriors and adjust dispensing and coin-changing units.
Collect money from vending machines and kiosks according to schedule, verify cash from vendor-owned machines when required, record service information, and prepare required cash collection slips.
Clear coin jams and issue refunds at designated locations as required.
Control inventory for micro markets, trucks, and routes across vending and micro market systems.
Collect and verify daily turn-in money, prepare daily cash receipts, arrange deposits, and obtain bills and coins through established procedures.
Work cooperatively and professionally with customers and coworkers, follow NEX dress and uniform standards, and support other vending team members.
Operate a motor vehicle to perform job duties, load and unload merchandise, protect it from damage and weather, and prepare daily trip reports.
Coordinate preventive vehicle maintenance, maintain fuel levels, retain refueling and maintenance receipts, keep the vehicle clean, and return it to its designated parking area at the end of the workday.
Perform other related duties as assigned.