Micro Kitchen Assistant Manager
About The Position
The Micro Kitchen Assistant Manager is responsible for the overall success of an assigned Micro Kitchen neighborhood, ensuring compliance with client culture and guidelines, Health Department regulations, and Bon Appetit standards for food quality, freshness, and presentation. The role oversees daily administrative and operational tasks, including sanitation, workplace safety, and food safety; directs employees to meet operational objectives and customer expectations; and maintains a working relationship with the client. The position also oversees service timelines, the appearance and upkeep of Micro Kitchens, staff conduct and uniform standards, customer service, and weekly ordering and spending targets. It promotes Bon Appetit’s commitment to creative, high-quality food and service.
Requirements
- 1–2 years of supervisory experience in a comparable customer-service establishment of similar volume and quality.
- At least 3 years of applicable experience in a comparable customer-service establishment of similar volume and quality.
- General hospitality knowledge and an interest in sustainability and sustainable food practices.
- Proficiency with Google Suite and Microsoft Office Suite, including word processing and spreadsheet applications.
- Ability to meet sector-specific uniform standards.
Nice To Haves
- ServSafe certification.
Responsibilities
- Meet service and other timelines established by management.
- Teach and adhere to Bon Appetit and client philosophy, culture, and commitment to quality food and exemplary service.
- Take ownership of the assigned Micro Kitchen neighborhood.
- Follow Bon Appetit requirements outlined in the Management Handbook.
- Ensure Micro Kitchens meet leadership standards and oversee their daily appearance and upkeep.
- Maintain fresh and creative décor according to leadership specifications.
- Print daily fruit signage and other relevant communications, ensuring they are visible, well displayed, and accurate.
- Supervise staff conduct and coach employees according to the Hourly Handbook standards.
- Ensure staff adhere to uniform standards in the employee handbook and account guidelines.
- Represent the company courteously, efficiently, and in a friendly manner in interactions with customers, clients, and employees.
- Adjust weekly forecasted orders to ensure products are ordered efficiently.
- Meet weekly spending targets and request approval for necessary overages, such as those related to large special events or client requests.
- Oversee daily administrative and operational tasks, including sanitation, workplace safety, and food safety.
- Direct employees to accomplish operational objectives and maintain a working relationship with the client.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance and AD coverage
- Disability insurance
- Retirement plan
- Paid time off
- Holiday time off, varying by site and state
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
- Potential paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
