Micro Kitchen Manager

Compass Group•Kirkland, WA

12d•Onsite

About The Position

Restaurant Associates is seeking a dynamic, highly organized Micro Kitchen Manager to lead the success and hospitality experience of an assigned Micro Kitchen neighborhood on the Canteen team. The manager maintains the client’s culture and standards while ensuring adherence to client guidelines, local Health Department regulations, and Canteen expectations for product freshness, quality, and presentation. The role oversees daily administrative and operational functions, including inventory strategy, labor management, and safety compliance; directs and motivates staff; and maintains customer satisfaction and a collaborative relationship with the client. The manager champions workplace and food safety and supports a food program focused on inspiring more sustainable lifestyles and communities through food choices and experiences. The position is listed in Kirkland, Washington, with a Monday–Friday schedule and a salary of $85,000–$90,000. The posting notes that the schedule and location are projected and may be adjusted to meet business demands, including coverage needs.

Requirements

At least 3 years of applicable experience in a high-volume, premium customer service or hospitality establishment, with supervisory experience.
Extensive experience in fast-paced food service, retail, or premium hospitality management.
Demonstrated ability to promote and strengthen a culture of food and workplace safety across multiple units.
Proficiency with computers and technical tools, including working knowledge of Google Sheets, Docs, and Slides.
Strong written and verbal communication skills and professional client and stakeholder interaction experience.
A proactive approach and ability to manage multiple decentralized locations and resolve logistical challenges in real time.

Nice To Haves

Experience managing and navigating a union environment.
ServSafe Manager Certification.

Responsibilities

Manage workplace and food safety protocols, including allergen management and compliance with Health Department regulations.
Oversee daily signage and communications for Micro Kitchen offerings, ensuring displays are accurate, visible, and aligned with program standards.
Supervise staff conduct and performance and provide coaching and professional development.
Monitor and respond to customer feedback, addressing guest needs with urgency and hospitality.
Create and refine daily and weekly cleaning checklists for Micro Kitchen Attendants and oversee completion to maintain an audit-ready environment.
Facilitate weekly F.A.C.T. (Food, Accountability, Communication, and Training) meetings to support staff development and reinforce safety.
Manage procurement and stock levels for snacks, beverages, and perishables to maintain variety and minimize waste.
Serve as the primary client contact for neighborhood needs, sustainability updates, and operational feedback.
Oversee daily administrative and operational functions, including inventory strategy and labor management.
Maintain customer satisfaction and a collaborative relationship with the client.