Merchant Services Senior Sales Manager, Commercial Banking (Specialized Industry)

Wells Fargo Bank•Atlanta, GA

2d•Hybrid

About The Position

Wells Fargo is seeking a Merchant Services Senior Sales Manager to lead the sales organization supporting Specialized Industries within Commercial Banking. Merchant Services provides payment acceptance solutions, including payment processing, gateway services, fraud management, and invoice presentment. The position leads and develops a sales team and partners with stakeholders across Product, Credit, Service, Risk, Technology, Operations, Distribution, and Treasury Management. This strategic leadership role is accountable for business growth, client relationship expansion and retention, new customer acquisition, and sales strategies aligned with organizational objectives. The role includes full P&L accountability, management of human and financial resources, and frequent engagement with senior banking leaders across the Commercial Bank. The position currently offers a hybrid work schedule and may be based at one of the listed locations, with travel of up to 50% of the time.

Requirements

7+ years of Merchant Services Sales experience, or equivalent demonstrated through work experience, training, military experience, or education.
3+ years of management or leadership experience.
Ability to work at one of the locations listed in the posting.
Ability to travel up to 50% of the time.

Nice To Haves

Significant experience supporting middle market and commercial customers in Technology, Auto Dealers, Gaming, Sports, and QSR/Restaurant industries.
Experience managing a team in Payments, Product, Risk, Credit, Technology, Operations, and/or Treasury Management.
Success leading teams through transformational change and delivering results in decentralized, geographically dispersed environments.
Strong executive presence and ability to communicate, present, and influence across organizational levels, including senior leadership.
Ability to build partnerships, facilitate high-impact discussions, navigate complex challenges, manage conflict, and drive mutually beneficial outcomes.
Experience using data, analytics, and reporting tools to inform decisions, measure performance, and solve complex business problems.
Knowledge of operational risk management principles and ability to balance risk considerations with business objectives.
Ability to translate complex concepts into clear messages that educate and influence diverse stakeholders.
Track record of developing, motivating, and leading high-performing teams while fostering collaboration, accountability, and a client-focused culture.

Responsibilities

Lead the Merchant Services Sales organization supporting Commercial Banking segments, with full P&L accountability and business decisions aligned to strategic objectives.
Deliver sales, revenue growth, portfolio expansion, and client retention goals through business management routines, pipeline oversight, and relationship management.
Collaborate with banking partners, stakeholders, and cross-functional Merchant Services teams to drive results and shared growth objectives.
Lead, coach, and develop Merchant Services Sales Consultants in a dynamic environment with moderate complexity and risk.
Execute talent strategies, including recruiting, succession planning, and professional development to build industry and vertical market expertise.
Identify and champion process improvements to optimize sales effectiveness and service delivery.
Develop and implement strategies for complex client, partner, and business challenges while balancing risk, customer experience, and growth objectives.
Allocate human and financial resources to maximize team performance, productivity, and business outcomes.
Build high-performing teams through hiring, coaching, mentoring, performance management, and employee engagement.
Foster continuous learning, accountability, collaboration, and talent development.
Partner with Product, Risk, Credit, Technology, Operations, and Treasury Management leaders to promote Merchant Services adoption and deepen client relationships.
Identify market opportunities, accelerate new client acquisition, and expand existing relationships to drive sustainable growth.